Service Team

Join us as a Service Team Associate We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work environment with team members who become friends. There’s always something new to learn, do, and accomplish. If you don’t have experience, we’ll train you! You’ll get opportunities to gain skills that help you rise in your career, no matter where you go. We’re all about giving back, so you’ll also get the chance to impact your community through our Panda Cares initiative. Let’s work together. Essential Functions For Service Team Associates Provides exceptional dining experience to Guests – Greeting Guests, Serving food and handling payments at cash register Maintains the cleanliness and appearance of the store Follows Operations Standards and Safety Procedure to serve fresh and quality food Works efficiently in fast paced kitchen environment, and may work at different positions – Front counter, Drive Through or Kitchen Work effectively with team members to meet daily goals in a fun, positive environment. How we reward you:** Flexible schedules Great pay Free meals while working at Panda Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates Health Care and Dependent Care Flexible Spending accounts 401K with company match Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates Associate discounts for many brands Referral bonus for eligible associates Opportunity to give back to your community Hands-on paid training to prepare you for success On-Going Career & Leadership Development Opportunities for growth into management positions Pre-Tax Dependent Care Flexible Spending Account Please refer to https://www.pandacareers.com/files/PRG_HR_Recruiting_Benefits.pdf for details. Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. Qualification Friendly and helpful team members Operations experience is a plus Some high school Food Handler certification may be required depending on local requirements, acquired at your expense ADA Statement While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Panda Strong Since 1983 Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,800 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values. You’re Wanted Here Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to TASupport@PandaRG.com.

Service Team Associates are responsible for providing an exceptional dining experience by greeting guests, serving food, and handling payments at the cash register. They must also maintain store cleanliness and follow operational standards to serve fresh, quality food while working efficiently in various fast-paced roles.

Candidates should be friendly, helpful team players, and while operations experience is a plus, training is provided for those without experience. Physical requirements include standing for long periods, working in hot and noisy environments, handling kitchen equipment, and the ability to lift up to 50 lbs.

• Flexible schedules • Great pay • Free meals while working • Medical • Vision • Dental • Voluntary Short-Term Disability • Cancer Income Protection insurance • Health Care Flexible Spending accounts • Dependent Care Flexible Spending accounts • 401K with company match • Vacation • Sick leave • Bereavement/funeral leave • Leave Share Program • Associate discounts • Referral bonus • Hands-on paid training • Career & Leadership Development • Growth into management positions • Pre-Tax Dependent Care Flexible Spending Account

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Teamwork
• Cash Handling
• Food Preparation
• Store Cleanliness
• Safety Procedures
• Fast-Paced Environment
• Communication
• Conflict Management
• Adaptability

• Food & Beverage
• Hospitality
• Customer Service & Support
• Retail

Minimum education

High school

Minimum experience

0+ years

Apply by

Aug 31, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level