Catering service manager

Job summary

The manager is responsible for planning, organizing, and evaluating the daily operations of a catering firm. Key duties include supervising staff, managing events, and negotiating with both suppliers and clients.

Job details

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 5 years or more or equivalent experience Work setting Catering firm Tasks Evaluate daily operations Monitor staff performance Plan and organize daily operations Recruit staff Set staff work schedules Supervise staff Determine type of services to be offered and implement operational procedures Conduct performance reviews Ensure health and safety regulations are followed Negotiate arrangements with suppliers for food and other supplies Negotiate with clients for catering or use of facilities Leading/instructing individuals Address customers' complaints or concerns Provide customer service Manage events Prepare and submit progress and other reports Maintain inventory and records of food, supplies and equipment Hire and oversee training and supervision of staff Plan, organize, direct, control and evaluate daily operations Cuisine specialties Greek Italian cuisine Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Attention to detail Personal suitability Accurate Client focus Dependability Excellent oral communication Organized Reliability Team player Judgement Time management Employment terms options Evening Shift Morning Employment terms options Day Weekend Work Term: Permanent Work Language: English Hours: 30 to 40 hours per week

What you’ll do

The manager is responsible for planning, organizing, and evaluating the daily operations of a catering firm. Key duties include supervising staff, managing events, and negotiating with both suppliers and clients.

Requirements

Candidates must have a non-university certificate or diploma and at least 5 years of relevant experience. Proficiency in English and the ability to work in a fast-paced environment are required.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Recruitment · Preferred
• client relations · Preferred
• Inventory management · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Operational Planning
• Recruitment
• Scheduling
• Performance Reviews
• Health and Safety Compliance
• Supplier Negotiation
• Client Relations
• Event Management
• Inventory Management
• Customer Service
• Time Management

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support