F&B Greeter (Full Time)

Organization- Park Hyatt Toronto Summary Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work? Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose: to care for people so they can be their best. Recently renovated with striking architecture, art, and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location. Why should you work at the Park Hyatt Toronto? Complimentary meal during shift Paid medical days and paid personal days Employer RRSP Matching Contributions Complimentary hotel nights and discounts at Hyatt properties around the world Extended Health and Dental benefits for you and your dependents 30 days after joining Tuition reimbursement program 2023, 2024 & 2025 Great Place to Work Certified Summary About the Role – F&B Outlets Greeter Hourly Rate: $23.6900 As a Greeter , you will be the first point of contact for our guests—setting the tone for a welcoming, luxurious, and personalized experience. This role is essential in delivering Forbes 5-Star service , where attention to detail, warm and genuine interactions, and intuitive service are paramount. Key Responsibilities: Warmly welcome and acknowledge guests as they arrive, using their name whenever possible Provide information about menus, promotions, and special offerings with genuine enthusiasm Anticipate guest needs and offer thoughtful assistance with directions or seating preferences Maintain a polished and professional demeanor at all times, with attention to grooming and body language Assist with answering phones and scheduling reservations or follow-up appointments Keep the entrance and host stand area tidy, organized, and inviting Communicate any guest concerns or issues promptly to the appropriate manager or security Uphold and incorporate Forbes 5-Star standards in all interactions, including: Personalized greetings Use of the guest’s name Professional tone and language Gracious closing remarks Genuine interest in guest comfort and satisfaction Qualifications Service focused personality is essential Previous fine dining or luxury level service knowledge and training. Minimum 2 year previous work experience in a world-class luxury brand in a similar capacity. Must have a flexible schedule, be highly motivated and quality driven Excellent communication skills Constant walking & standing All Candidates must be in possession of identification proving authorization to work in Canada. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered. Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for a job opportunity, please inform the Human Resources department if you require accommodations.

As the first point of contact, you will warmly welcome guests, provide menu information, and anticipate their needs to ensure a luxurious experience. You are also responsible for managing reservations, answering phones, and maintaining a tidy entrance area according to Forbes 5-Star standards.

Candidates must have at least 2 years of experience in a world-class luxury brand and possess a service-focused personality. The role requires a flexible schedule, excellent communication skills, and the ability to stand and walk constantly.

• Complimentary meal during shift • Paid medical days • Paid personal days • Employer RRSP Matching Contributions • Complimentary hotel nights and discounts at Hyatt properties • Extended Health and Dental benefits • Tuition reimbursement program

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Fine dining
• Luxury service
• Guest relations
• Communication skills
• Reservation scheduling
• Customer service
• Forbes 5-Star standards
• Professionalism
• Problem solving
• Multitasking

• Hospitality
• Food & Beverage
• Customer Service & Support

Minimum experience

2+ years

Apply by

Aug 20, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level