Dental Administrator

Job summary

The Dental Administrator is responsible for welcoming patients, managing appointment schedules, and coordinating patient communications. They also support insurance and billing processes while maintaining accurate patient records to ensure smooth clinic operations.

Job details

Dental Administrator Join Maxwell Dental | Calgary, AB Opportunity Snapshot Part-Time Schedule: Saturdays 9-4 (closed on Stats) Great Place to Work® Certified Organization Create Exceptional First Impressions Every great patient experience starts with a warm welcome. We're looking for a Dental Administrator who enjoys helping others, staying organized, and creating a positive experience for every patient who walks through our doors. You’ll play an important role in helping our clinic deliver outstanding patient care from the first phone call through every visit. About Our Clinic Our Maxwell Dental team is an energetic, fun, and team-oriented practice. Adopting a holistic approach, our dental practice provides proactive treatments, alternatives, excellent hygiene, and wellness education. Our goal is to offer informed, optimal dental care for enhanced overall wellness. What You’ll Love About This Role Friendly and supportive team Opportunity to build patient relationships Ongoing learning and development Collaborative clinic environment Career growth opportunities What You’ll Be Doing Welcome and assist patients Manage schedules and appointment booking Coordinate patient communications Support insurance and billing processes Maintain patient records Help keep clinic operations running smoothly *This description provides a general overview of the position and is not intended to be an exhaustive list of duties. What You’ll Bring Minimum 1-2 years of dental administration experience preferred Strong customer service skills Excellent communication abilities Attention to detail Strong organizational skills Team-first attitude Why Passion Dental Group? Maxwel Dental is a proud part of Passion Dental Group — a dental service organization actually founded by dentists. We do things a little differently: our clinics keep their own culture, relationships and patient experience, while getting extra support behind the scenes — think resources, mentorship and learning opportunities that come with being part of a bigger group. We're also Great Place to Work® certified, based on real feedback from our team about trust, leadership, culture, and feeling valued. It's something we're proud of and keep working to earn. Sound like your kind of place? Apply today and tell us a bit about what you're looking for in your next role; we'd love to chat Passion Dental Group is committed to workplace diversity and providing accommodations throughout our hiring process. We do not use AI or automated decision-making tools to screen or assess candidates. For accommodation requests, please get in touch with careers@passiondental.ca.

What you’ll do

The Dental Administrator is responsible for welcoming patients, managing appointment schedules, and coordinating patient communications. They also support insurance and billing processes while maintaining accurate patient records to ensure smooth clinic operations.

Requirements

Candidates should have a minimum of 1-2 years of dental administration experience. Strong customer service, communication, and organizational skills are essential for this role.

Benefits

• Ongoing learning and development
• Mentorship opportunities
• Collaborative clinic environment

Listed skills

• Customer service · Preferred
• Communication · Preferred
• Attention to detail · Preferred
• Billing · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Dental administration
• Customer service
• Communication
• Attention to detail
• Organizational skills
• Appointment booking
• Insurance processing
• Billing
• Patient records management
• Teamwork
• Patient Communication
• Patient Assistance
• Dental Therapy
• Energetic
• Organizational Skills
• Dental Care
• Dentistry
• Customer Service
• Decision Making Software
• Leadership
• Mentorship
• Operations
• Workplace Diversity
• Team Oriented
• Detail Oriented

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Dental Administrator
• Healthcare Administrator (General)
• Health Service Managers
• Medical and Health Services Managers

More jobs from Passion Dental Group