Dental Clinic Manager (Peterborough)

Job summary

The Clinic Manager will oversee daily office operations, including staff management, scheduling, and budget administration to ensure clinic efficiency. They are also responsible for maintaining high standards of patient service and fostering a positive, professional clinic culture.

Job details

We’re looking for a dedicated, organized Clinic Manager to join one of our dental offices in Peterborough, part of the Passion Dental Group. We know great dental care is about more than clinical excellence—it takes leadership, team spirit, and a seamless experience for every patient who walks through our doors. Role details: Job Type: Full Time Position: Clinic Manager Location: Peterborough, ON Wage range: $80,000 to $90,000 annual salary Extended health benefits Lots of potential for career growth with learning and development opportunities. What you’ll do: Establish and manage internal office protocols and procedures to ensure overall office efficiency. Hire, train, and develop new office staff to meet patients’ needs and uphold the clinic’s standards. Develop and manage staff schedules and timesheets, overseeing other HR functions at both clinics. Create, implement, and manage an effective office budget. Oversee the processing of insurance claims and billing systems, ensuring accuracy and compliance. Deliver individual and team leadership to ensure all office employees provide outstanding client service. Greet patients professionally and cheerfully, creating a welcoming atmosphere. Schedule appointments and organize the clinic schedule to optimize workflow. Answer and appropriately route phone calls, addressing inquiries promptly and professionally. Utilize experience in internal and external marketing to enhance clinic visibility and community engagement. Perform other office administration duties as required. Uphold and protect the culture at the clinic, fostering a positive and engaging work environment What you’ll bring to the role: At least 5 years of Canadian dental clinic setting experience, and at least 5 years of leadership. Working knowledge of dental billing and insurance protocols. Proficient computer skills, including knowledge of Microsoft Office. Strong verbal and written communication skills. Solid problem-solving abilities and attention to detail. Friendly, professional demeanor with excellent interpersonal skills. Ability to multi-task effectively, working independently and as part of a dynamic team. Who we are: Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth. We invest in our people first and create a community that fosters personal success. Visit passiondental.ca to learn more. #PassionHP1

What you’ll do

The Clinic Manager will oversee daily office operations, including staff management, scheduling, and budget administration to ensure clinic efficiency. They are also responsible for maintaining high standards of patient service and fostering a positive, professional clinic culture.

Requirements

Candidates must have at least 5 years of experience in a Canadian dental clinic setting and at least 5 years of leadership experience. Proficiency in dental billing, insurance protocols, and Microsoft Office is required.

Benefits

• Extended health benefits
• Career growth opportunities
• Learning and development opportunities

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• interpersonal skills · Preferred
• Leadership · Preferred
• Office Administration · Preferred
• Microsoft Office · Preferred
• Communication Skills · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Dental clinic management
• Leadership
• Staff training
• Budget management
• Insurance claims processing
• Billing systems
• Client service
• Scheduling
• Office administration
• Marketing
• Communication skills
• Problem-solving
• Microsoft Office
• HR functions
• Interpersonal skills
• External Marketing
• Office Administration
• Professionalism
• Workflow Management
• Dental Care
• Dentistry
• Billing
• Billing Systems
• Communication
• Computer Literacy
• Interpersonal Communications
• Problem Solving
• Multitasking
• Team Leadership
• Detail Oriented

Job areas

• Healthcare
• Management & Leadership
• Administrative
• Human Resources
• Customer Service & Support
• Dental Clinic Manager
• Clinical Supervisor / Manager
• Health Service Managers
• Medical and Health Services Managers

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