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Pathway Communications

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Your One-Stop Managed IT and Cybersecurity Services for Business Excellence.

Markham, Ontario

IT Services and IT Consulting
51–200 people

About

Founded in 1995, Pathway Communications specializes in providing innovative and cost-effective IT and communication solutions for businesses of all sizes. Rooted in Canada, we offer a wide range of services, including Managed IT Services, Cybersecurity Solutions, Data Center, Cloud, Colocation, Voice, Data, and Internet, to help our clients stay connected and operate securely in today’s fast-paced world. Pathway employs over 150 qualified and trained staff on three continents and operates fully-equipped data centers in Markham, Toronto, and Montreal. All of our services are designed to pass through our Tier III data center backed up with ISO 9001:2015, ISO 27001:2013 certification, and SOC 2 Type II compliancy for the ultimate reliability, security, and privacy.

Open positions

Facilities and Datacenter Coordinator

On-site · Markham

The coordinator supports day-to-day data centre operations, ensuring the reliability and security of critical infrastructure and client environments. Key duties include monitoring systems, coordinating customer installations, and maintaining compliance and asset documentation.

Facilities and Datacenter Coordinator

On-site · Markham

The Facilities and Datacenter Coordinator is responsible for supporting the day-to-day operations, reliability, and security of data centre infrastructure. This role involves coordinating customer installations, maintaining facility documentation, and acting as a liaison between clients, vendors, and internal stakeholders.

IT Manager - Service Delivery

On-site · Markham

The IT Manager oversees 24/7 service desk operations, ensuring SLA compliance and high-quality client experiences. They are also responsible for leading client onboarding, managing technical teams, and driving business growth through upsell opportunities.

Systems Engineer

On-site · Toronto

Design, deploy, and optimize M365 solutions including Defender and Intune while providing Tier 2 and 3 Windows support. Manage hybrid infrastructure, ensure system security and data integrity, and collaborate with clients to implement technical solutions.

Systems Engineer

On-site · Markham

The Systems Engineer will design, deploy, and optimize Microsoft 365 solutions while providing Tier 2 and Tier 3 Windows support. Responsibilities also include managing hybrid infrastructure, ensuring system security, and performing regular maintenance and monitoring.

Manager — IT

On-site · Markham

The Manager IT oversees the full lifecycle of service delivery and client success for a portfolio of clients, leading 24/7 contact center and service desk operations. The role combines technical infrastructure management with people leadership and commercial growth to drive business expansion and operational excellence.

Technical Support Specialist - HYBRID

Hybrid

Employment Type: Independent Contractor Role: Technical Support Specialist Location: HYBRID (2-days in office) - 95 Apple Creek Blvd., Markham Contract Term: 3months can be extended based on Client requirement Shift timings: 9am to 5pm Monday to Friday with flexible hours sometimes Company: Pathway Communications Hourly pay rate - CAD$18.00 About Pathway Communications Pathway has been a pioneer in IT Managed Services. Starting out as one of the first ISPs in Canada in 1995, we are now a leading Canadian technology management firm with a global reach. Our clients rely on us as their sole sou…