PBS Systems has been the pacesetter in developing Dealer Management System software for over 30 years.
Calgary, Alberta
Established in 1988, PBS Systems is one of the largest Dealership Management System (DMS) providers in North America. Driven, daring, and ground-breaking, our people create premier business solutions for retail automotive dealerships. From the start, we collaborated with our customers to create a platform based on dealership input. Hand in hand, we’ve conquered the industry, evolving our product and services along the way to meet all challenges. Milestones later, our v10 software remains as the model of DMS performance and reliability. Trusted time after time and powered by decades’ worth of dealership knowledge, PBS Systems continues to define the dealership landscape with one of the most innovative, all-inclusive and secure dealership systems. Our headquarters are located on a brand-new campus in southeast Calgary, Alberta. Satellite offices are stationed in: • Milton, Ontario • Arlington, Texas • Dubuque, Iowa • Spanish Fort, Alabama Our people and culture are the driving force of our brand, and we wouldn’t be the automotive software veteran that we are today without our 630+ talented employees. If you want more from your career, get out of the passenger’s seat and be the driver of your journey with PBS.
On-site · Calgary
The E-Learning Product Specialist will research software releases to update documentation and storyboard engaging course content for the PBS Academy. They will also collaborate with various departments to provide product training and facilitate certification presentations for internal and external users.
On-site · Calgary
The E-Learning Product Specialist will create and maintain educational content, including technical documentation and video storyboards, to support internal and external users of the PBS software. They will also collaborate with various departments to test software features and facilitate certification presentations.
On-site · Calgary
The Corporate Travel Administrator is responsible for researching, comparing, and booking travel accommodations including flights, hotels, and car rentals. They also prepare itineraries, manage per diem requests, and provide administrative support as needed.
On-site · Milton
The Corporate Travel Coordinator is responsible for researching, booking, and managing travel arrangements including flights, hotels, and car rentals for company employees. They also prepare travel itineraries, handle per diem requests, and provide administrative support as needed.
On-site · Calgary
The Corporate Travel Administrator is responsible for researching, booking, and managing travel arrangements including flights, hotels, and car rentals. They also prepare itineraries, handle per diem requests, and provide administrative support as needed.
On-site · Milton
The Corporate Travel Coordinator is responsible for researching, booking, and managing travel arrangements including flights, hotels, and car rentals for company employees. They also prepare itineraries, handle travel documentation, and provide administrative support as needed.
On-site · Calgary
The Relationship Manager is responsible for managing a portfolio of corporate clients, acting as their primary advocate to ensure concerns are addressed and operational challenges are met. This role involves conducting regular on-site visits, monitoring client status, and coordinating projects to foster long-term, mutually beneficial business partnerships.
On-site · Calgary
Provide bilingual technical support to clients via phone, email, and chat to resolve software issues and service requests. Document all interactions in the ticketing system and collaborate with other departments to improve service delivery.
On-site · Calgary
Provide bilingual technical support to clients via phone, email, and chat to resolve software issues and requests. Document all interactions in the ticketing system and collaborate with other departments to improve service delivery.
On-site · Calgary
The Service Support Analyst handles incoming customer issues via phone, email, and chat while documenting interactions in a ticketing system. They are responsible for identifying process improvements and collaborating with other departments to ensure high-quality service delivery.
On-site · Calgary
The analyst will handle incoming customer issues and requests via phone, email, and live chat while documenting interactions in the ticketing system. They are also responsible for collaborating with other departments to improve service delivery and achieving defined KPI targets.
Hybrid · Calgary
The trainer is responsible for delivering effective virtual and in-person training on PBS Dealer Management Software to customers in both English and French. They will also assist with new software installations, provide ongoing implementation support, and manage training documentation.
On-site · Calgary
The Software Trainer is responsible for delivering effective training and support to customers on the PBS Dealer Management Software, specifically within parts and service silos. They will manage software installations, provide ongoing support, and maintain positive relationships with dealership partners.
On-site · Calgary
The specialist is responsible for delivering virtual training and transition support to customers on the PBS v10 Apex software. They will drive product adoption, monitor the support queue, and assist dealerships in integrating the software into their daily operations.
On-site · Calgary
Deliver expert virtual and onsite training in English and French to customers on Dealer Management Software. Support the software implementation process and maintain positive, solutions-focused relationships to ensure customer success.
Hybrid · Montréal
Deliver expert bilingual training and support to customers on Dealer Management Software through virtual sessions and on-site installations. Manage software implementation processes and maintain positive, solutions-focused relationships to ensure customer success.
On-site · Milton
Provide software support to customers in the accounting module and assist with the development, installation, and training processes. Monitor and respond to helpdesk tickets while maintaining positive relationships with users.
On-site · Calgary
The intern will provide technical support to clients by troubleshooting issues, documenting interactions, and performing software implementations. They will also collaborate with other departments to streamline service delivery and identify process improvements.
On-site · Calgary
The Sales Support Analyst will provide technical support and training for the company's dealership software to new and existing customers. Responsibilities include managing support tickets, collaborating with internal teams to improve service delivery, and traveling to client sites for installations.
On-site · Milton
Provide software support and training to customers within the accounting module of the dealership management system. Manage helpdesk tickets and maintain positive relationships with users throughout the installation and development process.
