PBS Systems has been the pacesetter in developing Dealer Management System software for over 30 years.
Calgary, Alberta
Established in 1988, PBS Systems is one of the largest Dealership Management System (DMS) providers in North America. Driven, daring, and ground-breaking, our people create premier business solutions for retail automotive dealerships. From the start, we collaborated with our customers to create a platform based on dealership input. Hand in hand, we’ve conquered the industry, evolving our product and services along the way to meet all challenges. Milestones later, our v10 software remains as the model of DMS performance and reliability. Trusted time after time and powered by decades’ worth of dealership knowledge, PBS Systems continues to define the dealership landscape with one of the most innovative, all-inclusive and secure dealership systems. Our headquarters are located on a brand-new campus in southeast Calgary, Alberta. Satellite offices are stationed in: • Milton, Ontario • Arlington, Texas • Dubuque, Iowa • Spanish Fort, Alabama Our people and culture are the driving force of our brand, and we wouldn’t be the automotive software veteran that we are today without our 630+ talented employees. If you want more from your career, get out of the passenger’s seat and be the driver of your journey with PBS.
On-site
The Office Manager/Administrative Assistant oversees daily office operations, including administrative procedures, accounting reconciliations, and intercompany billing. They also serve as a primary point of contact for customer inquiries and assist with data management and software support.
On-site
The Office Manager/Administrative Assistant oversees daily office operations, including administrative procedures, accounting reconciliations, and intercompany billing. They also serve as a primary point of contact for customer inquiries and assist with data management for APS software systems.
Remote · Montreal, Quebec, Canada
Deliver expert virtual and onsite training for Dealer Management Software to new and existing customers. Manage implementation processes, provide technical support, and maintain positive, solutions-focused relationships with dealership partners.
On-site · Calgary
The role involves delivering expert virtual and onsite training for the company's accounting software to dealership customers. You will also manage training sessions, handle support tickets, and ensure smooth software implementation while maintaining strong customer relationships.
On-site · Calgary
You will deliver expert virtual and onsite training for the company's Dealer Management Software to new and existing customers. Additionally, you will manage training sessions, handle support tickets, and contribute to team process improvements.
Remote · Montreal, Quebec, Canada
Deliver expert virtual and onsite training for the company's Dealer Management Software to new and existing customers. Manage assigned training sessions independently while fostering positive, solutions-focused relationships to ensure customer success.
Remote · Montreal, Quebec, Canada
Deliver expert training and support for the accounting module of the Dealer Management Software to new and existing customers. Conduct both virtual and onsite training sessions to ensure smooth software implementation and customer success.
On-site · Calgary
Deliver expert virtual and onsite training for the company's Dealer Management Software to new and existing customers. Manage training sessions, handle support tickets, and maintain positive, solutions-focused relationships with dealership partners.
On-site · Calgary
The Dealer Engagement Specialist will host customer engagement sessions and develop content for conferences and workshops to promote product adoption. They will also act as a product expert, collaborating with internal teams to ensure software development aligns with customer needs.
On-site · Calgary
The Dealer Engagement Specialist will host customer engagement sessions and develop content for conferences and workshops to promote product adoption. They will also act as a product expert, collaborating with internal teams to ensure software development aligns with customer needs.
Remote · Montreal, Quebec, Canada
The trainer is responsible for delivering effective software training and support to automotive dealership customers in both English and French. They will manage training sessions, assist with software installations, and provide ongoing support throughout the implementation process.
On-site · Calgary
The E-Learning Product Specialist will research software releases to update documentation and storyboard engaging course content for the PBS Academy. They will also collaborate with various departments to provide product training and facilitate certification presentations for internal and external users.
On-site · Calgary
The E-Learning Product Specialist will create and maintain educational content, including technical documentation and video storyboards, to support internal and external users of the PBS software. They will also collaborate with various departments to test software features and facilitate certification presentations.
On-site · Calgary
Provide bilingual technical support to clients via phone, email, and chat to resolve software issues and service requests. Document all interactions in the ticketing system and collaborate with other departments to improve service delivery.
On-site · Calgary
The Service Support Analyst handles incoming customer issues via phone, email, and chat while documenting interactions in a ticketing system. They are responsible for identifying process improvements and collaborating with other departments to ensure high-quality service delivery.
On-site · Calgary
The analyst will handle incoming customer issues and requests via phone, email, and live chat while documenting interactions in the ticketing system. They are also responsible for collaborating with other departments to improve service delivery and achieving defined KPI targets.
Hybrid · Calgary
The trainer is responsible for delivering effective virtual and in-person training on PBS Dealer Management Software to customers in both English and French. They will also assist with new software installations, provide ongoing implementation support, and manage training documentation.
On-site · Milton
Provide software support to customers in the accounting module and assist with the development, installation, and training processes. Monitor and respond to helpdesk tickets while maintaining positive relationships with users.
On-site · Milton
Provide software support and training to customers within the accounting module of the dealership management system. Manage helpdesk tickets and maintain positive relationships with users throughout the installation and development process.
On-site · Calgary
The intern will provide technical support to clients by troubleshooting issues, documenting interactions, and performing software implementations. They will also collaborate with other departments to streamline service delivery and identify process improvements.
