Technical Support Engineer

Vancouver, BC
On-site
Posted Jun 12, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: Bachelor’s degree
Apply by: Jun 12, 2027
Posting language: English
Working hours: 40 hours per week

Job summary

The Technical Support Engineer will support and troubleshoot Java, Python, and database applications for global customers. They will collaborate with development teams to resolve issues and create root cause analysis reports.

Job details

Overview At PDF Solutions, we are at the forefront of revolutionizing the semiconductor industry. Our cutting-edge technologies and data-driven solutions empower semiconductor manufacturers to achieve unprecedented levels of efficiency, quality, and innovation. By joining our team, you'll have the opportunity to work with some of the brightest minds in the industry, tackle complex challenges, and contribute to groundbreaking advancements that shape the future of technology. Headquartered in Santa Clara, California, PDF Solutions also operates worldwide in Canada, China, France, Germany, Italy, Japan, Korea, and Taiwan. As a Technical Support Engineer, you will support a diverse set of Java applications, databases, and messaging systems that are on-prem and cloud-based. You will work in a dynamic environment with all aspects of application support, working with Fortune 500 customers located worldwide. The ideal candidate will have strong skills and proven experience debugging applications, working with global customers, multi-tasking, responding to escalations, and prioritizing tasks. Responsibilities Supports existing Java, HTML, Groovy, and Python applications. Performs debugging, testing, and troubleshooting of existing software deployments. Works with the development team to fix problems that are found and assures that the product quality remains high. Works with architects, project management, business owners, and customers to prioritize caseloads. Works independently and collaborates well with others. Creates root cause analysis reports. Identifies application customizations to meet customer’s needs. Modified work schedule and rotating weekend work schedule required Availability for a modified schedule including some weekend work Qualifications Technical Skills: Scripting knowledge (e.g., Bash, PowerShell, or Python) Working knowledge of relational databases, including basic SQL for troubleshooting and support Strong understanding of LDAP and directory services Excellent oral and written communication skills Linux experience Ubuntu/RHEL/CentOS Windows experience Server & Desktop Debugging multi-threaded applications Experience with Virtual Machine Management Hands-on experience with BI tools, Spotfire is strongly preferred Bachelor’s degree in computer science, computer engineering or electrical engineering or equivalent experience Preferred Skills and Experience Familiarity with semiconductor manufacturing procedures Protocol knowledge (TCP, VNC, FTP, SSH) Security related topics like network security scanning, CVE vulnerabilities, etc. Network WAN AWS Salesforce experience or similar CRM Pay Range CAD $65,000.00 - CAD $72,000.00 /Yr.

What you’ll do

Requirements

Candidates must have a bachelor's degree in a technical field and experience with Linux, SQL, and scripting languages. Strong communication skills and the ability to work a modified schedule including weekends are required.