Associate Administrator, TPA Solutions

Job summary

The Associate Administrator supports the TPA business by coordinating quoting activities, managing administrative processes, and maintaining accurate client and sales records. They collaborate with internal departments to ensure service levels are met and provide efficient administrative support for business development.

Job details

As an Associate Administrator, TPA Solutions, you will play an important role within the Underwriting Department in supporting our Third Party Advisor (TPA) business by coordinating quoting activities, managing administrative processes, and collaborating with multiple departments to ensure an outstanding experience for advisors and clients. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and is looking to grow their career within the group benefits industry. The Associate Administrator, TPA Solutions will: Assist Third Party Advisors, Directors of TPA Solutions, and Internal Consultants throughout the quoting process. Receive quote requests and verify the accuracy and completeness of conversion quotes. Update workflows and maintain records within underwriting tracking systems. Follow up with adjacent departments as required to meet timelines and exceed customer expectations. Process sold quotes and coordinate activities required for implementation. Provide timely updates and support to internal and external stakeholders. Ensure service levels and turnaround times are consistently met. Support business development activities through accurate and efficient administrative support. Data Management Maintain accurate and up-to-date client, quote, and sales-related information. Ensure the integrity and accuracy of data across applicable systems and records. Prepare, organize, and validate information to support reporting and operational activities. Generate reports and assist with business tracking and performance monitoring. Maintain documentation and records in accordance with established business practices. Collaboration & Operational Support Work closely with Underwriting, Implementation, Sales, Service, and other internal teams to support a seamless customer experience. Identify opportunities to improve processes and operational efficiencies. Support departmental initiatives and special projects as required. Contribute to a positive, collaborative, and customer-focused team culture. To be successful as the Associate Administrator, TPA Solutions, you will need: Post-secondary education in Business, Administration, Finance, or a related field is considered an asset. Experience in insurance, employee benefits, administration, underwriting support, sales support, or a related field is considered an asset. Strong organizational and time management skills. Exceptional attention to detail and accuracy. Excellent verbal and written communication skills. Strong customer service and relationship-building abilities. Ability to manage multiple priorities and meet deadlines. Strong problem-solving and critical-thinking skills. Ability to work independently and collaboratively within a team environment. Results-oriented with a commitment to quality and continuous improvement. Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint. Strong administrative, analytical, and organizational skills. Ability to learn new systems, processes, and technologies quickly. Strong attention to detail and commitment to delivering high-quality work. What's in it for you: Learn by working alongside our experts. Extended health care and dental benefits A retirement savings plan with company contributions A suite of Health & Wellness offerings Mental Health programs and support for you and your family Assistance for the completion of industry designations Competitive compensation At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders. Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to [email protected]. Salary Range The base salary for this position is between $45,000 - $50,000 annually. This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus). The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.

What you’ll do

The Associate Administrator supports the TPA business by coordinating quoting activities, managing administrative processes, and maintaining accurate client and sales records. They collaborate with internal departments to ensure service levels are met and provide efficient administrative support for business development.

Requirements

Candidates should have strong organizational, communication, and analytical skills with proficiency in Microsoft Office applications. Previous experience in insurance, employee benefits, or administrative support is considered an asset.

Benefits

• Extended health care • Dental benefits • Retirement savings plan • Health & Wellness offerings • Mental Health programs

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Administrative Support · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Reporting · Preferred
• Microsoft Office · Preferred
• Critical Thinking · Preferred
• Microsoft Word · Preferred
• Communication Skills · Preferred
• Relationship Building · Preferred
• data management · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative support
• Data management
• Customer service
• Time management
• Attention to detail
• Communication skills
• Problem-solving
• Critical thinking
• Microsoft Office
• Excel
• Word
• Outlook
• PowerPoint
• Relationship building
• Reporting
• Workflow management
• Sales Support
• Administrative Support
• Workflow Management
• Organizational Skills
• Ability To Meet Deadlines
• Microsoft Excel
• Underwriting
• Mental Health
• Benefits Administration
• Business Development
• Business Administration
• Customer Service
• Communication
• Continuous Improvement Process
• Critical Thinking
• Data Management
• Finance
• Sales
• Problem Solving
• Microsoft Outlook
• Microsoft PowerPoint
• Relationship Building
• Time Management
• Process Improvement
• Coordinating
• Detail Oriented

Job areas

• Administrative
• Finance & Accounting
• Customer Service & Support
• Human Resources
• Association Administrator
• Sales Support Assistant
• Shop Sales Assistants
• Sales and Related Workers, All Other