PepsiCo Beverages Full Time Field Customer Service Specialist

Job summary

The Customer Service Specialist is responsible for executing merchandising agreements, ordering products, and maintaining displays at mid-format customer locations. They must ensure product freshness, organize storage rooms, and move inventory to the sales floor while building strong relationships with store decision-makers.

Job details

Overview At PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work touches millions of people every day. At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve. Whatever your role, you’ll be part of a global community that values your ideas and empowers you to make an impact, on your career and on the world around you. Position Overview: The Customer Service Specialist (CSS) contributes to the success of PepsiCo Beverages Canada by providing exceptional customer service to various mid-format key customers. This includes executing against customer merchandising agreements, ordering and merchandising products, freshness rotation, display set up and maintenance, storage room organization and movement of product from storage to the sales floor. Compensation: Weekly Pay Rate of $1,142.00 Health and Dental Benefits Weekly OT Eligible What you can expect from us: A working environment that puts health and safety first Great people and culture – proudly bring your whole self to work! Future opportunities. We are one of Canada’s top 10 employers of youth. Ask us more in your interview! Responsibilities Complete all ordering, sales and merchandising activities within route to deliver against performance goals Merchandise store shelving, racks and displays with PepsiCo products Utilize Point-of-Sale materials Build and maintain strong relationships with key decision makers in store Provide excellent service to assigned accounts; create and maintain goodwill with all customers Perform all assigned duties in compliance of ergonomics safety principals Qualifications Post-Secondary Education preferred Valid driver's license, clean driving record and a reliable vehicle Merchandising or retail customer service experience is helpful, but not necessary Ability to work with minimal supervision Must be able to perform frequent bending, twisting, kneeling, squatting, reaching over shoulder Able to lift 50 plus pounds and push or pull up to 200 pounds using a pallet jack AI Disclosure: PepsiCo may use Artificial Intelligence as part of its hiring process. Specifically, we may use AI-based tools to screen, assess, or select applicants. Vacancy Status: This posting is for a newly created role.

What you’ll do

The Customer Service Specialist is responsible for executing merchandising agreements, ordering products, and maintaining displays at mid-format customer locations. They must ensure product freshness, organize storage rooms, and move inventory to the sales floor while building strong relationships with store decision-makers.

Requirements

Candidates should have a valid driver's license, a clean driving record, and a reliable vehicle. The role requires the physical ability to lift over 50 pounds and perform repetitive tasks like bending, kneeling, and squatting.

Benefits

• Health insurance
• Dental benefits
• Overtime pay

Listed skills

• Customer service · Preferred
• Heavy Lifting · Preferred
• Sales · Preferred
• Inventory management · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Merchandising
• Product rotation
• Display setup
• Inventory management
• Sales
• Relationship building
• Ergonomics safety
• Heavy lifting
• Pallet jack operation
• Merchandise Displays
• Pallet Jacks
• Good Driving Record
• Lifting Ability
• Valid Driver's License
• Customer Service
• Ergonomics
• Innovation
• Point Of Sale

Job areas

• Sales
• Customer Service & Support
• Retail
• Food & Beverage
• Logistics
• Field Customer Service Representative
• Customer Service Representative (General)
• Inquiry Clerks
• Customer Service Representatives

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