Full-Time Front Desk Administrator (Planet Ford)

Job summary

The Front Desk Administrator is responsible for managing incoming calls, greeting showroom guests, and providing administrative support for vehicle licensing and inventory. They must ensure a professional guest experience while maintaining dealership schedules and directories.

Job details

Drive for Excellence When it comes to Fords, Planet Ford is a king in the industry. Rated one of the top 25 dealerships in Canada, we have a proven track record for quality and service for the last 15 years. Planet Ford is looking for a Full-Time Front Desk Administrator to join their Dynamic Team! Part of the Performance Auto Group, a leading automotive group, we are committed to integrity, believe in employee empowerment, passionate about innovating, care about a great guest experience and giving back. About Us Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today: Great Experience: Every customer is entitled to a great experience Integrity: We are honest and transparent in our actions Diversity: We are stronger through the inclusion of people, brands and ideas Innovation: We passionately embrace opportunities for new and continuous improvements Empowerment: We encourage and support our people in taking initiative Giving Back: We positively impact the communities in which we live, work and raise families Here’s what you’ll deliver: Answer and Direct all incoming calls in a courteous and professional manner. Strive to minimize the amount of time customers are placed on hold. Greet showroom customers and assist with basic inquiries. Communicate messages to appropriate parties in a timely manner. Update dealership schedule/directory on a regular basis. Motor vehicle licensing administration. Vehicle inventory administration. Perform other related administrative tasks as required by management. What you need to succeed: Must be available for the mentioned shifts: Monday - Thursday 8:00 am - 5:00 pm and Friday 8:00 am - 6:00 pm Strong oral and written communication skills. Minimum of 1-3 years administrative experience required. Reception and/or Dealership experience is considered an asset. Must be team oriented with a positive attitude. Able to meet deadlines and work well under pressure in a fast-paced environment.Personable, reliable, courteous. Able to work independently or as a part of a team. Strong computer skills. Candidates must have daytime availability. What’s in it for you? Excellent management support and guidance Opportunities through our Internal career mobility program Access to health, dental and vision insurance Disability, critical illness and life insurance for the unexpected Our Employee Assistance Plan (EAP) for you and your family's wellness Discount on vehicles, service and parts for you and your family Discounts to retailers and service providers across the country Free and engaging employee events Did we mention we love giving back to our communities?! Job Type: Full Time - Permanent Compensation (expected hourly wage): $19.75- $20.75 per hour. The starting rate will be set within this range based on job-related factors such as relevant skills and experience. Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom. This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy. Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

What you’ll do

The Front Desk Administrator is responsible for managing incoming calls, greeting showroom guests, and providing administrative support for vehicle licensing and inventory. They must ensure a professional guest experience while maintaining dealership schedules and directories.

Requirements

Candidates must have 1-3 years of administrative experience and strong oral and written communication skills. The role requires full-time availability during specified weekday business hours and proficiency with computer systems.

Benefits

• Health insurance • Dental insurance • Vision insurance • Disability insurance • Critical illness insurance • Life insurance • Employee assistance plan • Vehicle discount • Service discount • Parts discount • Retailer discounts

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Administrative Support · Preferred
• Attention to detail · Preferred
• Communication · Preferred
• Data entry · Preferred
• Inventory management · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Communication
• Administrative support
• Customer service
• Reception
• Computer skills
• Time management
• Data entry
• Inventory management
• Scheduling
• Teamwork
• Problem solving
• Attention to detail
• Professionalism
• Ability To Meet Deadlines
• Positivity
• Administrative Functions
• Management
• Computer Literacy
• Empowerment
• Employee Assistance Programs
• Innovation
• Legislation
• Proactivity
• Showrooms
• Team Oriented
• Honesty

Job areas

• Administrative
• Customer Service & Support
• Retail
• Front Desk Administrator
• Administrative Manager
• Office Supervisors
• Administrative Services Managers