Associate Sales Representative

Job summary

Manage live customer communication channels to deliver an exceptional brand experience and convert inbound leads into orders. Execute targeted outbound follow-up activities and guide customers through their buying journey via phone, chat, and email.

Job details

As an Associate Sales Representative, you will serve as the primary point of contact for potential customers, driving revenue growth by qualifying leads, delivering exceptional service across live communication channels, and converting inquiries into orders. At PERGOLUX, we are a premium Scandinavian-inspired outdoor living brand dedicated to enhancing quality of life globally through innovation, integrity, ambition, humility, appreciation, and unity. What You’ll Do Manage live customer communication channels including phone, chat, and email to deliver an exceptional brand experience. Identify, qualify, and convert inbound leads into orders while actively creating accurate quotes. Execute targeted outbound follow-up activities via phone and email to nurture prospective buyers. Utilize the phone as your primary daily tool to guide customers seamlessly through their buying journey. Maintain flexibility to work Saturdays and adapt to the needs of a fast-paced, high-growth environment. What You’ll Bring A strong passion for sales as a long-term profession and career path. Natural confidence, clarity, and enthusiasm when engaging in customer conversations. A collaborative mindset that aligns with our core values of unity and teamwork. Solid understanding of e-commerce customer journeys, purchasing behavior, and lead qualification. High energy, adaptability, and motivation to thrive in a rapidly scaling business. Benefits Comprehensive health insurance coverage. Retirement plan options. Paid vacation and sick days. An international, collaborative work environment that values creativity and innovation. Professional growth opportunities in a rapidly scaling e-commerce company. Team culture & events including team-building activities, seasonal celebrations, and after-work gatherings. Employee discounts on all PERGOLUX products. Comfortable workspace with complimentary snacks and beverages. How to Apply To apply for this opportunity, please visit our PERGOLUX Career Page or connect with us on PERGOLUX LinkedIn.

What you’ll do

Manage live customer communication channels to deliver an exceptional brand experience and convert inbound leads into orders. Execute targeted outbound follow-up activities and guide customers through their buying journey via phone, chat, and email.

Requirements

Candidates should have a strong passion for sales and a solid understanding of e-commerce customer journeys. You must possess natural confidence, clarity in communication, and the ability to work in a fast-paced, high-growth environment.

Benefits

• Health insurance
• Retirement plan
• Paid vacation
• Paid sick days
• Professional growth opportunities
• Employee discounts
• Complimentary snacks and beverages

Listed skills

• Time management · Preferred
• Customer service · Preferred
• adaptability · Preferred
• Collaboration · Preferred
• Sales · Preferred
• Negotiation · Preferred
• Lead Qualification · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Lead qualification
• Customer communication
• E-commerce
• Lead conversion
• Customer service
• Phone sales
• Relationship management
• Negotiation
• Time management
• Adaptability
• Collaboration
• Energetic
• Creativity
• Customer Communications Management
• Humility
• Innovation
• Lead Generation
• Purchasing
• Team Building
• Revenue Growth
• Teamwork
• Enthusiasm

Job areas

• Sales
• Customer Service & Support
• Retail
• Sales Representative/Sales Associate
• Sales Representative (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

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