Part-Time Store Manager (Store 2422 - Islington Village SC)

Job summary

The Store Manager is responsible for coaching and developing the team to deliver excellent customer service while managing daily store operations. Key duties include inventory control, staff scheduling, recruitment, and ensuring adherence to corporate operational standards.

Job details

Location: Woodbridge, Ontario Job Description: The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals. All of our stores are dedicated to helping local pets in need, and we partner with local shelters, rescues and charities for adoption events, in-store adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising campaigns. At Pet Valu, we're Pet Experts, and we're pet lovers, too. Store Address: 9600 Islington Ave Woodbridge, ON L4H 2T1 Job Overview: As a Store Manager you will coach and develop your store team to deliver world class service to all customers and help Pet Parents find the right nutrition and other solutions for their pets. You will be part of a team of passionate Pet Experts, and enjoy the perks of helping Pet Parents every day. If you are enthusiastic about learning and growing with one of the top pet retailers in North America, this position is for you! What you get: Management training Product knowledge Employee discounts Competitive wages Paid benefits Pet oriented career-building environment What you do: Customers/Community ensure that all customer service standards are met by staff; maintain courteous relationships within the community (e.g. Humane society) Manage a team of employees including but not limited to recruiting, scheduling, training, day-to-day assignment of tasks, supervision and coaching Operational Standards/Procedures ensure that all staff adhere to the standards and procedures set at the corporate operations level Administrative activities coordinate order placements, maintain appropriate inventory, ensure that store audits and safety audits are completed, coordinate minor store repairs, complete miscellaneous corporate paperwork Business Results coordinate efforts of store staff to achieve targeted results Other duties and tasks as required What you bring: Minimum of 2 years customer service and retail store management experience Enthusiasm for learning & growth in pet care industry Possess outgoing and friendly personality with strong customer service skills Ability to work as scheduled to meet attendance requirements, which include weekends and evenings Ability to have reliable means of transportation to and from the store Observe and coach employees to provide feedback around sales techniques and providing excellent customer service Capacity for understanding inter-team conflicts and escalating when necessary Working knowledge of POS system Ability to lift 50lbs repetitively Industry experience an asset

What you’ll do

The Store Manager is responsible for coaching and developing the team to deliver excellent customer service while managing daily store operations. Key duties include inventory control, staff scheduling, recruitment, and ensuring adherence to corporate operational standards.

Requirements

Candidates must have at least 2 years of retail store management and customer service experience. The role requires strong leadership skills, the ability to lift 50lbs, and a flexible schedule including evenings and weekends.

Benefits

• Management training • Product knowledge • Employee discounts • Competitive wages • Paid benefits

Listed skills

• Customer service · Preferred
• Coaching · Preferred
• Team Leadership · Preferred
• Inventory management · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail store management
• Customer service
• Team leadership
• Staff scheduling
• Inventory management
• POS system
• Coaching
• Recruiting
• Conflict resolution
• Sales techniques
• Administrative tasks
• Safety audits
• Safety Audits
• Retail Operations
• Product Knowledge
• Employee Coaching
• Petcare
• Lifting Ability
• Small Animal Care
• Business Results
• Auditing
• Customer Service
• Fundraising
• Selling Techniques
• Management Training And Development
• Operational-Level Agreement
• Retail Management
• Retail Sales
• Scheduling
• Enthusiasm

Job areas

• Retail
• Management & Leadership
• Customer Service & Support
• Administrative
• Store Manager
• Retail Store Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers