Director, Product Management & Technical Services

Petawise Technologies Inc. Location: Concord, Ontario (In Office) Lead the Future of Product Strategy at Petawise Petawise Technologies is Canada’s Master Distributor for Uniview, one of the world’s leading manufacturers of physical security solutions. We service security integrators, distributors, consultants, and enterprise customers across the country. As our business continues to grow, we are seeking an experienced industry leader to join our executive team as Director, Product Management & Technical Services. This is a strategic leadership role responsible for guiding Petawise’s product portfolio, strengthening our technical capabilities, managing supplier relationships, and ensuring our customers have access to industry-leading security technologies. The successful candidate will work closely with Sales, Marketing, Operations, and executive leadership while serving as the primary liaison with our manufacturing partners. Key Responsibilities Product Management Develop and execute Petawise’s product strategy and roadmap. Evaluate and introduce new products and technologies to the Canadian market. Manage product lifecycle planning, including product launches, transitions, and end-of-life (EOL) programs. Conduct competitive product analysis and identify emerging market opportunities. Work closely with Sales to ensure the product portfolio aligns with customer and market requirements. Supplier & Factory Management Serve as the primary technical and product liaison with manufacturing partners. Manage product planning, forecasting, and strategic supplier relationships. Coordinate new product introductions and technical updates. Provide product feedback based on customer and market intelligence. Technical Leadership Lead the company’s technical services and product support strategy. Support the Sales Engineering team with product expertise and technical guidance. Oversee product validation, testing, documentation, and technical standards. Develop technical training programs for employees, partners, and customers. Participate in trade shows, customer events, supplier meetings, and industry conferences. Qualifications Minimum 8 years of leadership experience within the physical security industry. Strong knowledge of video surveillance, networking, or related technologies. Demonstrated experience in product management, product marketing, engineering, or technical leadership. Experience working with international manufacturers and supplier relationships. Excellent communication, leadership, and project management skills. Strong commercial understanding with the ability to balance technical requirements and business objectives. Comfortable working in a fast-paced, entrepreneurial environment. Willingness to travel within Canada as required. Preferred Qualifications Experience working with security manufacturers. Experience managing product portfolios and product lifecycle planning. Knowledge of IP networking and cloud-based security technologies. Why Join Petawise? This is an opportunity to influence the future direction of one of Canada’s fastest-growing physical security distributors. You’ll work directly with executive leadership, play a key role in shaping our product strategy, and help bring innovative technologies to market while supporting customers and partners across Canada. We offer: Competitive base salary with performance-based incentives. Comprehensive benefits program. Professional development and industry training. Opportunity for domestic travel. Collaborative executive leadership team. A high-impact role with significant influence on the company’s future growth. Join Our Team If you’re an experienced product leader with deep technical expertise and a passion for innovation, we’d like to hear from you. Help shape the future of Petawise Technologies and drive the next generation of physical security solutions across Canada.

Lead the product strategy and roadmap for physical security solutions while managing relationships with international manufacturing partners. Oversee technical services, product support, and the introduction of new technologies to the Canadian market.

Requires a minimum of 8 years of leadership experience in the physical security industry with deep knowledge of video surveillance and networking. Candidates must have a proven track record in product management and the ability to balance technical requirements with business objectives.

• Competitive Base Salary • Performance-based Incentives • Comprehensive Benefits Program • Professional Development • Industry Training

• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• Product Strategy
• Product Lifecycle Management
• Supplier Relationship Management
• Technical Leadership
• Competitive Analysis
• Product Roadmap Development
• Video Surveillance
• IP Networking
• Cloud-based Security
• Project Management
• Sales Engineering
• Market Intelligence
• Technical Training
• Forecasting
• Product Validation
• Commercial Acumen

• Management & Leadership
• Security & Safety
• Technology
• Engineering

Minimum experience

10+ years

Apply by

Feb 6, 2027

Posting language

English

Working hours

40 hours per week

Seniority

Director

Application method

Direct apply is available