Front End Supervisor

Job summary

Support the Front End Manager with daily front-end and administrative operations, maintaining strong customer service, accurate cash handling, and compliance with company procedures. Guide and support team members through informal leadership, training, customer concern resolution, and promotion of a positive, accountable work environment.

Job details

The Front End Supervisor plays a key leadership role in supporting the Front End Manager and guiding the Front End and Admin teams. This position is responsible for helping ensure that all front-end operations run smoothly, efficiently, and in alignment with Pete's Frootique & Fine Foods’ commitment to exceptional customer service and operational excellence. In this role, you will help maintain high standards across customer service, cash handling, food safety (where applicable), and overall front-end procedures. You will work closely with team members to support daily operations, encourage high performance, and contribute to a positive and productive work environment. The Front End Supervisor shares responsibility for the overall effectiveness and success of the Front End, helping to ensure both customer satisfaction and operational efficiency. Key Responsibilities Support the Front End Manager in overseeing daily front-end and administrative operations Ensure consistent delivery of outstanding customer service at all times Maintain accuracy and efficiency in cash handling and related procedures Help enforce company policies, procedures, and operational standards Provide guidance, support, and informal leadership to Front End and Admin team members Assist in training and development of team members to support performance and growth Help resolve customer concerns professionally and effectively Promote teamwork, accountability, and a positive work environment Adapt to changing priorities in a fast-paced retail environment Qualifications Positive, enthusiastic, and customer-focused attitude Commitment to delivering excellent customer service Strong interpersonal and team-building skills Confidence and ability to lead by example Strong attention to detail and accuracy Ability to remain calm and effective under pressure Adaptability in a fast-paced environment Strong communication and problem-solving skills Willingness to learn and grow within the role Flexible availability, including days, evenings, and weekends Passion for food and interest in retail operations Join Our Team If you are a motivated leader who thrives in a fast-paced environment and enjoys supporting both customers and team members, we'd love to hear from you. Join Pete's Frootique & Fine Foods and help lead a front end team committed to exceptional service and operational excellence every day. This job description is intended to describe the general nature of the position. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Additional duties may be assigned as required. Powered by ExactHire: 207744

What you’ll do

Support the Front End Manager with daily front-end and administrative operations, maintaining strong customer service, accurate cash handling, and compliance with company procedures. Guide and support team members through informal leadership, training, customer concern resolution, and promotion of a positive, accountable work environment.

Requirements

The role calls for a customer-focused, enthusiastic leader with strong interpersonal, communication, and problem-solving skills, attention to detail, and the ability to remain effective under pressure. Candidates should be adaptable, willing to learn, interested in food and retail operations, and available to work days, evenings, and weekends.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• adaptability · Preferred
• Attention to detail · Preferred
• Food safety · Preferred
• Cash handling · Preferred
• Communication · Preferred
• Accuracy · Preferred
• Team Leadership · Preferred
• Team building · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Cash Handling
• Team Leadership
• Team Building
• Training and Development
• Communication
• Problem-Solving
• Attention to Detail
• Accuracy
• Adaptability
• Conflict Resolution
• Operational Oversight
• Food Safety
• Teamwork
• Accountability

Job areas

• Retail
• Management & Leadership
• Customer Service & Support
• Administrative
• Food & Beverage

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