Food Services Manager

Job summary

Monitor, schedule, supervise, and train staff while planning and organizing daily operations. Ensure health and safety regulations are followed, provide customer service, and address customer complaints or concerns.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Monitor staff performance Plan and organize daily operations Set staff work schedules Supervise staff Train staff Ensure health and safety regulations are followed Address customers' complaints or concerns Provide customer service Additional information Work conditions and physical capabilities Fast-paced environment Repetitive tasks Attention to detail Standing for extended periods Personal suitability Client focus Efficient interpersonal skills Flexibility Ability to multitask Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for newcomers and refugees Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths Provides awareness training to employees to create a welcoming work environment for youth Support for Indigenous people Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

What you’ll do

Monitor, schedule, supervise, and train staff while planning and organizing daily operations. Ensure health and safety regulations are followed, provide customer service, and address customer complaints or concerns.

Requirements

Requires a secondary school graduation certificate and 1 year to less than 2 years of experience. The role calls for client focus, efficient interpersonal skills, flexibility, multitasking, and attention to detail, and involves a fast-paced environment with repetitive tasks and extended periods of standing.

Listed skills

• Daily Operations Planning · Preferred
• Customer service · Preferred
• interpersonal skills · Preferred
• Multitasking · Preferred
• Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Performance Monitoring
• Daily Operations Planning
• Staff Scheduling
• Staff Supervision
• Staff Training
• Health And Safety Compliance
• Complaint Resolution
• Customer Service
• Client Focus
• Interpersonal Skills
• Flexibility
• Multitasking
• Attention To Detail

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support

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