Food Services Manager

Job summary

The manager is responsible for planning daily operations, supervising and training staff, and monitoring performance. They must also ensure health and safety regulations are followed while addressing customer concerns.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Monitor staff performance Plan and organize daily operations Set staff work schedules Supervise staff Train staff Ensure health and safety regulations are followed Address customers' complaints or concerns Provide customer service Additional information Work conditions and physical capabilities Fast-paced environment Repetitive tasks Attention to detail Standing for extended periods Personal suitability Client focus Efficient interpersonal skills Flexibility Ability to multitask Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for newcomers and refugees Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths Provides awareness training to employees to create a welcoming work environment for youth Support for Indigenous people Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

What you’ll do

The manager is responsible for planning daily operations, supervising and training staff, and monitoring performance. They must also ensure health and safety regulations are followed while addressing customer concerns.

Requirements

Candidates must have a secondary school graduation certificate and between 1 to 2 years of experience. The role requires the ability to work in a fast-paced environment and stand for extended periods.

Listed skills

• Customer service · Preferred
• interpersonal skills · Preferred
• Daily Operations Planning · Preferred
• Multitasking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Performance Monitoring
• Daily Operations Planning
• Staff Scheduling
• Staff Supervision
• Staff Training
• Health And Safety Compliance
• Customer Complaint Resolution
• Customer Service
• Multitasking
• Interpersonal Skills

Job areas

• Food & Beverage
• Management & Leadership
• Hospitality
• Customer Service & Support
• Energy