Bilingual Inside Sales Representative (English/French)

PHL Distributions is a Canadian distributor of pharmaceutical and consumer health products, partnering with leading brands across skincare, women's health, diagnostics, probiotics, and over-the-counter healthcare. We supply pharmacies and retailers nationwide and work with major partners including McKesson Canada, Shoppers Drug Mart/Loblaw, Costco, and other leading pharmacy banners. We're a growing company that values initiative, curiosity, and people who are excited to make an impact. If you're looking for a role where you can learn, grow, and be rewarded for your performance, we'd love to hear from you. Role Description This part-time hybrid role, based in North York, ON, allows for a combination of in-office work and some work from home. As a Bilingual Inside Sales Representative (English/French), you will be responsible for handling inbound and outbound calls, emails, and other customer inquiries, providing accurate product information and pricing, and preparing quotes and order entries. The role includes nurturing relationships with existing and prospective customers, identifying opportunities for upselling or cross-selling, and supporting the inside sales team in achieving revenue and growth targets. The representative will collaborate with operations and logistics to ensure timely delivery and follow-up, maintain detailed records in the CRM system, and support French and English-speaking clients with consistent, high-quality service. Responsibilities: Build and maintain relationships with pharmacies and retail accounts across Canada Make outbound sales calls and follow up with customers via phone and email Respond to inbound inquiries and provide exceptional customer service Educate customers on our product portfolio and recommend products that meet their needs Meet and exceed sales goals while earning uncapped commission Maintain accurate customer records and sales activity in Salesforce (training provided) Collaborate with the sales and operations teams to ensure a seamless customer experience Ideal Candidate: Bilingual - French, and English Bachelor's degree in Science, Health Sciences, Pharmacy, Life Sciences, Kinesiology, Nursing, or a related field (recent graduates are encouraged to apply) Has a valid driver's licence Excellent verbal and written communication skills Confidence speaking with customers over the phone Self-motivated, goal-oriented, and driven to succeed Strong organizational skills and attention to detail Willingness to learn and take initiative, we'll provide the training you need What we offer: Competitive hourly wage of $21.70/hour + uncapped commissions Hybrid/remote flexibility following a comprehensive three-week in-office training program Hands-on training in Salesforce, pharmaceutical products, and professional sales techniques A collaborative, supportive team environment Career growth opportunities as our company continues to expand The opportunity to build a career at the intersection of healthcare, science, and business Potential to become full-time within 3 months of employment

The representative handles inbound and outbound sales inquiries to build relationships with pharmacies and retail accounts across Canada. They are responsible for providing product information, preparing quotes, and utilizing Salesforce to track sales activity and achieve revenue targets.

Candidates must be bilingual in English and French and hold a bachelor's degree in a science or health-related field. A valid driver's license and strong communication skills are also required.

• Uncapped Commissions • Hybrid/Remote Flexibility • Hands-on Training • Career Growth Opportunities

Identified from the job description. Confirm important requirements above.

• Bilingual English and French
• Inside Sales
• Customer Relationship Management
• Salesforce
• Upselling
• Cross-selling
• Verbal Communication
• Written Communication
• Order Entry
• Pharmaceutical Product Knowledge

• Sales
• Healthcare
• Customer Service & Support
• Science & Research
• Manufacturing

Minimum education

Bachelor’s degree

Minimum experience

0+ years

Apply by

Feb 1, 2027

Posting language

English

Working hours

40 hours per week

Seniority

Entry level

Application method

Direct apply is available