PATIENT COORDINATOR - TORONTO, ON

Job summary

The Patient Coordinator is responsible for managing the front office, optimizing the appointment schedule, and handling patient inquiries. They ensure a positive patient experience from arrival to departure, including processing payments and assisting in daily clinic operations.

Job details

Patient Coordinator – Toronto, ON PART_TIME 2489 Bloor St W, Toronto, ON M6S 1R6, Canada Published on: June 15, 2026 PhysioPlus Health Group Apply Now Do you want to join a team that has fun every day, add to your career skills, and help deliver an awesome patient experience? Then PhysioPlus Health Group is looking for you! We’re looking for a dynamic and motivated Patient Coordinator in Toronto, ON with a positive attitude to assist with a variety of front office and administrative tasks. PhysioPlus Health Group is an established physiotherapy clinic conveniently located on the Bloor subway line with a strong reputation for delivering high quality care. We’re Offering You Full time hours Established and stable practice Paid onboarding Career development opportunities (see below) Ongoing skills development training to help build your skill set Health & safety protocols to ensure a safe work environment Company sponsored team events and outings Fun, supportive and inclusive team that wants to help you succeed! We believe in CAREER DEVELOPMENT! A career with us ensures you have the support, tools, and encouragement you need to grow And Evolve As a Professional. We Provide Online courses and training Sign up for a monthly (business) challenges that will help develop your skills 1:1 mentorship and career development meetings to help you on your individual career path Education: high school Qualifications Preferred but NOT required: Prior work in retail e.g Zara, The Bay, Aldo, etc Prior work in a healthcare setting (e.g. medical, physiotherapy, massage, chiro) Familiarity with MVA billing and Telus Portal Skills Responsibilities: Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps Manage patient calls and inquiries with a smile Book appointments and manage potential cancellations and overcome objections to motivate the patient to keep the appointment Take payment from patients as they come out of the treatment room Assist with the smooth day-to-day operations of the clinic Attend and actively participate in team meetings Apply Today! URL This field is for validation purposes and should be left unchanged. Name(Required) First Last Phone(Required) Email(Required) Best Date to Reach You MM slash DD slash YYYY Best Time to Reach You Hours : Minutes AM PM AM/PM LinkedIn Profile URL Position Applying For(Required) ChiropractorClinic ManagerCoop Student PlacementMarketing CoordinatorMassage TherapistOsteopathPatient Experience CoordinatorPatient Experience ManagerPhysiotherapist – Canadian TrainedPhysiotherapist – Internationally TrainedPhysiotherapy AssistantPilates InstructorStudent VolunteerOther Please specify the position you are applying for Cover Letter(Required) Please Attach Your Resume(Required) Accepted file types: pdf, doc, png, jpg, Max. file size: 50 MB. Desired hours Graduation date MM slash DD slash YYYY How did you hear about us?(Required) How did you hear about us? *Colleague/FriendGoogleOnline Job Posting - School/Association/College WebsiteOnline Job Posting - IndeedOther

What you’ll do

The Patient Coordinator is responsible for managing the front office, optimizing the appointment schedule, and handling patient inquiries. They ensure a positive patient experience from arrival to departure, including processing payments and assisting in daily clinic operations.

Requirements

A high school diploma is required, and the role is open to entry-level candidates. Prior experience in retail or healthcare settings and familiarity with MVA billing or the Telus Portal are preferred but not required.

Benefits

• Paid onboarding • Career development opportunities • Ongoing skills development training • Health & safety protocols • Company sponsored team events and outings

Listed skills

• Customer service · Preferred
• Appointment Scheduling · Preferred
• Payment Processing · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Front Office Administration
• Appointment Scheduling
• Patient Communication
• Payment Processing
• MVA Billing
• Telus Portal
• Customer Service
• Conflict Resolution

Job areas

• Healthcare
• Administrative
• Customer Service & Support