Leasing Agent

Job summary

Manage the full residential leasing process from initial advertising and unit viewings to lease signing and onboarding. Coordinate move-in/move-out processes and conduct market surveys to ensure property competitiveness and occupancy goals.

Job details

About Pier 4 At Pier 4, growth creates opportunity. As one of Canada’s fastest-growing real estate investment firms, we’re seeking ambitious individuals who are eager to contribute, grow their careers, and help shape our future. Pier 4 is a Real Estate Investment Trust focused on the acquisition and management of multi-family residential properties. Our portfolio spans three provinces and is driven by a passion for real estate, a commitment to excellence, and years of industry experience. We have been recognized by The Global and Mail’s Report on Business as one of Canada’s Top Growing Companies in both 2024 and 2025. As a certified Great Place to Work ®, we are committed to fostering a collaborative, high-performing, and innovative workplace where our people can thrive and contribute to our continued success. Launch Your Career in Leasing We are seeking a motivated and personable individual who is eager to learn, grow professionally, and gain hands-on experience within a fast-paced leasing and marketing team. Reporting directly to the Manager, Marketing & Leasing, this role offers a valuable opportunity to build a strong foundation in residential leasing while learning from experienced industry professionals. You will own the full leasing process from initial advertising through lease signing, ensuring paperwork is completed accurately and on time and that every resident has an excellent onboarding experience. Along the way, you'll be exposed to a broad range of responsibilities — from prospective resident engagement and market research to move-in/move-out coordination and reporting — giving you a well-rounded understanding of how leasing drives property performance. You will work closely with the marketing team, property management, and prospective and current residents to support occupancy goals, deliver a best-in-class leasing experience, and contribute to initiatives that enhance revenue and portfolio value. This role requires flexible working hours, including some weekend work based on business needs, and offers a dynamic, people-facing environment for someone looking to build a long-term career in real estate. Key Responsibilities Professionally and courteously handle all telephone, email, and in-person inquiries from prospective residents in a timely manner. Conduct landlord and employment reference checks, along with credit checks, and obtain all documentation required to complete the Tenancy Agreement. Coordinate unit viewings with prospective residents, providing information on available units, pricing, and amenities. Complete and maintain daily/weekly traffic reports; conduct regular market surveys to maintain a comprehensive understanding of competing properties, current market conditions, and rental incentives. Inspect vacant suites daily/weekly and liaise with Property Management to ensure units consistently maintain "100% Rent Ready" status. Coordinate move-in and move-out processes, including conducting unit inspections and ensuring all required documentation is completed. Respond to inquiries from current and prospective residents regarding leasing policies and rent payments. Maintain accurate records of leasing activity, including vacancies, move-ins, and move-outs. Support the Property Management team by generating reports, analyzing market trends, and attending team meetings. Ensure compliance with applicable laws, company policies, and procedures. Perform other duties and procedures as required, including providing support at other London-area properties as needed. Crucial Knowledge & Skills High attention to detail and accuracy is critical. Exceptionally organized and detail oriented with a strong ability to prioritize and multi-task. Strong interpersonal and oral communication skills. Able to work both independently and comfortably as part of a team. Ability to work evenings and weekends when needed to meet business requirements. Aptitude for working in a deadline-oriented environment. Commitment to discretion and confidentiality. Knowledge of the Residential Tenancies Act Strong computer skills including Microsoft Office (Excel, Word, Outlook). Education/Experience Required Minimum of 2 years residential leasing and/or property management experience. Degree/diploma and/or an equivalent combination of education and/or experience. Additional Details Competitive Salary Range: $45,000-75,000 Work Arrangement: Fully on-site, 5 days a week at 1126-1154 Adelaide Street North, London, Ontario, including weekends. Comprehensive Total Rewards Package: Competitive compensation and benefits program. Extended Long Weekends: Enjoy regular 4-day long weekends throughout the year on every statutory holiday. Ergonomic Workspace: Height-adjustable sit-stand desks provided. Company Culture: Frequent team-building activities, social events, and employee celebrations. Diversity, Equity, and Inclusion At Pier 4, we believe that diverse perspectives, experiences, and backgrounds strengthen our team and drive better outcomes. We are committed to fostering an inclusive workplace where all employees feel respected, valued, and empowered to contribute their unique talents. We are committed to ensuring a fair, accessible, and transparent recruitment process. Accommodations are available upon request throughout all stages of the hiring process for candidates who require them. Our Hiring Commitment We believe that hiring decisions should be based on meaningful human interactions and a thorough evaluation of each candidate’s skills, experience, and potential. As a result, artificial intelligence (AI) is not used to screen, evaluate, rank, or make hiring decisions on candidates. Applicants are reviewed by members of our hiring team to help ensure a fair, equitable, and personalized assessment process.

What you’ll do

Manage the full residential leasing process from initial advertising and unit viewings to lease signing and onboarding. Coordinate move-in/move-out processes and conduct market surveys to ensure property competitiveness and occupancy goals.

Requirements

Requires a minimum of 2 years of residential leasing or property management experience and a relevant degree or diploma. Candidates must possess strong organizational skills and knowledge of the Residential Tenancies Act.

Benefits

• Competitive compensation and benefits program • Extended long weekends • Ergonomic workspace • Height-adjustable sit-stand desks • Team-building activities • Social events • Employee celebrations

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Organization · Preferred
• Microsoft Excel · Preferred
• Microsoft Office · Preferred
• Microsoft Word · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Residential Leasing
• Property Management
• Market Research
• Tenant Screening
• Customer Service
• Interpersonal Communication
• Organization
• Multi-tasking
• Microsoft Office
• Excel
• Word
• Outlook
• Residential Tenancies Act
• Reporting
• Time Management
• Confidentiality

Job areas

• Sales
• Management & Leadership
• Customer Service & Support
• Finance & Accounting
• Administrative