Ecommerce Strategist

Job summary

Act as the primary strategic advisor for a portfolio of direct-to-consumer brands to drive growth across multiple digital channels. Lead cross-functional teams of specialists to execute unified strategies and manage client retention and expansion.

Job details

ABOUT THE JOB At Pilothouse, Strategists are the quarterback of the client relationship. This is not a traditional account management role. We are looking for someone who can think like a growth leader, align cross functional teams, and help ambitious ecommerce brands navigate their next stage of growth. You'll own a portfolio of direct to consumer brands and be responsible for defining strategy, setting priorities, and driving results across channels including Meta, Tiktok, Google, Email, CRO, Creative, Analytics, and Amazon. Success in this role comes from identifying the most important problem to solve, building a clear plan, and rallying internal specialists around that direction. WHAT YOU'LL DO * Own client relationships and serve as the primary strategic advisor * Develop and maintain growth strategies across multiple ecommerce channels * Lead quarterly planning, forecasting, prioritization, and performance reviews * Translate data, attribution insights, and market opportunities into actionable growth plans * Align specialists across Media, Creative, Retention, CRO, and Analytics around a unified strategy * Drive client retention, expansion, and long term partnership growth * Maintain pricing integrity and participate in commercial negotiations * Challenge assumptions, identify risks early, and proactively solve problems before they impact performance WHAT WE'RE LOOKING FOR * 5+ years in ecommerce, growth marketing, or digital strategy * Experience leading client relationships in an agency, consulting, or in house growth environment * Strong understanding of attribution, measurement, and performance marketing fundamentals * Ability to communicate confidently with founders, executives, and stakeholders * Demonstrated ability to build strategic plans and drive cross functional execution * Strong commercial acumen and comfort discussing budgets, forecasts, and business outcomes * Ability to influence teams and drive action without direct authority THE IDEAL CANDIDATE You don't wait for direction. You can walk into a complex account, identify the biggest constraint to growth, build a plan to address it, and align a team around execution. You are equally comfortable discussing attribution methodology, creative strategy, customer acquisition economics, and business priorities with a founder. Most importantly, you care about outcomes. ABOUT PILOTHOUSE Pilothouse is one of North America's leading ecommerce growth agencies. We partner with ambitious consumer brands and manage tens of millions in monthly media spend across Meta, Google, Amazon, Email, CRO, Creative, and Analytics. Our model is built on alignment. We succeed when our clients grow. Compensation: $100,000 CAD + performance incentives.

What you’ll do

Act as the primary strategic advisor for a portfolio of direct-to-consumer brands to drive growth across multiple digital channels. Lead cross-functional teams of specialists to execute unified strategies and manage client retention and expansion.

Requirements

Requires 5+ years of experience in ecommerce or growth marketing with a proven track record of leading client relationships. Must possess strong commercial acumen and the ability to communicate effectively with executive stakeholders.

Listed skills

• Data analysis · Preferred
• Client Relationship Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Ecommerce Strategy
• Growth Marketing
• Client Relationship Management
• Performance Marketing
• Attribution Modeling
• Cross-functional Leadership
• Budget Forecasting
• Commercial Negotiation
• Data Analysis
• Strategic Planning
• Market Opportunities
• Digital Media Strategy
• Influencing Skills
• TikTok
• Direct-to-Consumer (DTC)
• Planning
• Account Management
• Analytics
• Budgeting
• Customer Acquisition Management
• Communication
• Consulting
• E-Commerce Management
• Economics
• Forecasting
• Growth Strategies
• Marketing
• Negotiation
• Performance Review
• Prioritization
• Business Priorities

Job areas

• Marketing
• Management & Leadership
• Consulting
• Data & Analytics
• Retail
• E-Commerce Specialist
• E-Commerce Manager
• Sales and Marketing Managers
• Online Merchants
• Business Operations Specialists, All Other

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