Service Assistant

Accelerate Your Career!Are you a dynamic, results-driven sales professional with a passion for luxury vehicles and exceptional customer service? We are seeking a Service Assistant to join our high-performance team! Why Join Us? At Policaro Group, we don't just sell cars—we deliver world-class experiences. Our commitment to excellence, innovation, and customer satisfaction is matched by our dedication to our employees' growth and well-being. As a Sales Assistant, you'll work with premium brands, cutting-edge technology, and a supportive team that values your success. What You'll Do: * Greet and assist service customers, ensuring they feel welcome and informed. * Coordinate vehicle intake and delivery, including basic documentation and handoffs * Communicate with advisors to keep service timelines on track * Help maintain the cleanliness and organization of the service area and customer lounge What We're Looking For: * Passion for premium vehicles and delivering outstanding customer experience * Comfortable working outdoors in various weather conditions * Self-motivated, ambitious, and goal-oriented mindset * Valid and clean driver's license What We Offer: * Competitive Compensation: Policaro Living Wage starting salary * Comprehensive Benefits Package on Day 1: Including health, dental, vision and disability coverage * Employee Appreciation: Regular events such as food trucks, dinners, and gift cards to recognize and celebrate our team's efforts * Professional Development: Opportunities for growth within the company; we believe in promoting from within * Positive Work Environment: A supportive, family-like atmosphere where management is approachable, and employees are treated with respect * Work-Life Balance: We value your time and strive to provide a balance that supports your personal and professional life with generous vacation, paid sick and personal days * Community Engagement: Be part of a company that supports charitable initiatives, including partnerships with organizations like the SickKids Foundation and paid volunteer days Ready to Accelerate Your Career? If you're driven, passionate, and ready to excel, we want to hear from you! Policaro Group is an exclusive luxury automotive retailer located throughout the GTA and Southern Ontario. The Group takes immense pride in being recognized as one of Canada’s Best Managed Companies in 2026 for the fifth consecutive year. In addition, all our qualifying dealerships were awarded Automotive News Canada's Best Dealership to work for in 2025. We are the steward of eight automobile franchises representing Acura, BMW, Land Rover, Lexus, Porsche, Volvo, Tedson and Zenvo. Our organization is home to over 550 highly trained, motivated, and inspired employees with a common focus on customer experience. With a firm dedication to providing unparalleled service, Policaro Group ensures that each customer interaction surpasses expectations, solidifying our position as a leader in the automotive retail sector. Visit https://policaro.ca/about/careers [https://policaro.ca/about/careers] to check out all the rewards of working at Policaro Group.

The Service Assistant greets and assists customers while coordinating vehicle intake and delivery processes. They also communicate with advisors to ensure service timelines are met and maintain the cleanliness of the service area.

Candidates must have a passion for premium vehicles and a valid, clean driver's license. The role requires a self-motivated, goal-oriented mindset and the ability to work outdoors in various weather conditions.

• Health insurance • Dental insurance • Vision insurance • Disability coverage • Paid vacation • Paid sick days • Paid personal days • Paid volunteer days • Employee appreciation events

• Time managementPreferred
• Customer servicePreferred
• OrganizationPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication
• Vehicle intake coordination
• Documentation
• Organization
• Time management
• Sales support
• Valid Driver's License
• Self-Motivation
• Management
• Cleanliness
• Customer Service
• Sales
• Innovation
• Goal-Oriented

• Customer Service & Support
• Retail
• Sales
• Transportation
• Service Assistant
• Customer Service Representative (General)
• Inquiry Clerks
• Customer Service Representatives

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week