Retail Sales Advisor

Job summary

Welcome customers, advise them on furniture, complete orders and finance applications, and achieve personal sales targets and KPIs. Work with the team to deliver excellent customer experiences, maintain a clean and welcoming showroom, and develop knowledge of the company’s products and services.

Job details

Department: Retail Employment Type: Full Time Location: Bolton Reporting To: Deputy Store Manager Compensation: £22,628.76 - £26,507.98 / year Description What’s the opportunity? As part of the Retail team, you’ll be based within our store in Bolton in Middlebrook Retail Park welcoming customers in and talking to them about our gorgeous furniture. As a Retail Sales Advisor you can earn more as you sell more — our uncapped commission structure puts you in control of your income. What does the role involve? Welcome customers into the store and support them in finding the perfect piece of furniture for their home Accurately complete customer orders and process finance applications Accountable for delivering personal sales and KPIs Work within the team to deliver a 5 star customer experience Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed Help to make sure our showrooms are warm, friendly, safe environments for everyone within them Continuously develop and maintain knowledge on all poltronesofà products and services Undertake, as required, other duties in keeping with the general nature of the role What’s in it for you? Basic salary between £22,628 - £26,507 with no cap on commission In this store, our Retail Sales Advisors earn on average £800 - £1200 per month on top of their basic salary Guaranteed commission of £400 per month in your first three months Competitions and incentives 33 days holidays including bank holidays Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more! Colleague Discount Career progression Enhanced Maternity, Paternity and Adoption Leave Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics Virtual GP – Access to a GP service 24/7 Salary finance scheme Pension Scheme Death in Service Life assurance Who are we looking for? The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it’s not a game-changer – personality and the ability to learn new skills is just as important! We’re looking for the following qualities Sales driven with a passion for driving a 5 star customer experience Experience within a customer facing role A real people person – the ability to build strong relationships with our customers and colleagues A team player Flexibility to work shift patterns Strong work ethic, resilient, self-starter and a can do attitude

What you’ll do

Welcome customers, advise them on furniture, complete orders and finance applications, and achieve personal sales targets and KPIs. Work with the team to deliver excellent customer experiences, maintain a clean and welcoming showroom, and develop knowledge of the company’s products and services.

Requirements

The employer seeks a customer-focused, sales-driven team player with experience in a customer-facing role and the ability to build strong relationships. Candidates should be flexible with shift patterns, motivated, resilient, and willing to learn; previous sales experience is advantageous but not essential.

Benefits

• Uncapped Commission
• Guaranteed Commission for the First Three Months
• Sales Competitions and Incentives
• 33 Days of Holiday Including Bank Holidays
• Employee Benefits Platform
• High Street Discounts
• Holiday Discounts
• Gym Discounts
• Cinema Discounts
• E-Vouchers
• Cashback
• Colleague Discount
• Career Progression
• Enhanced Maternity Leave
• Enhanced Paternity Leave
• Enhanced Adoption Leave
• Employee Assistance Programme
• 24/7 Virtual GP Service
• Salary Finance Scheme
• Pension Scheme
• Death in Service Benefit
• Life Assurance

Listed skills

• Customer service · Preferred
• KPI Management · Preferred
• Relationship Building · Preferred
• Teamwork · Preferred
• Product Knowledge · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail Sales
• Customer Service
• Sales Target Achievement
• KPI Management
• Order Processing
• Finance Application Processing
• Relationship Building
• Teamwork
• Product Knowledge
• Showroom Housekeeping
• Communication
• Flexibility
• Resilience
• Self-Motivation

Job areas

• Retail
• Sales
• Customer Service & Support

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