Administrative Assistant

Job summary

Support the Areas Operations Manager or General Manager with hotel operations, office administration, financial tasks, records, and internal and external communications. Coordinate meetings and events, assist with audits and committee activities, and help maintain efficient operations and guest satisfaction.

Job details

We are looking for an Administrative Assistant to join our team! Are you a detail-oriented multitasker with strong administrative skills looking for an exciting one-year contract opportunity? This is the perfect job for you! Job Description As the Administrative Assistant, you'll be a crucial part of our operational success, with the autonomy to drive key decisions. In this role, will be responsible for supporting the hotel's daily operations by providing comprehensive administrative assistance to the Areas Operations Manager/General Manager. This includes handling a variety of tasks related to organization and communication, requiring excellent organizational skills and the ability to work independently. Key Focuses Operations Management Oversee daily hotel operations for efficiency and guest satisfaction. Coordinate with departments for seamless service. Assist with Brand Standard Audit (BSA) preparation. Office Management Maintain and order office supplies. Manage schedules, appointments, and events. Ensure a clean and organized office environment. Financial Tasks Code, submit, and track invoices. Perform daily cash counts and maintain floats. Calculate tips using MICROS system. Handle Night Audit Balancing. Administrative Support Prepare and distribute reports and documents. Maintain records and filing systems. Organize hotel team’s calendar of events. Communication Serve as a contact for internal and external communications. Handle correspondence (emails, calls, mail). Coordinate with hotel departments. Coordination Organize hotel events and meetings. Participate in and minute meetings. Support community engagement initiatives. Assist with Health and Safety Committee. Experience/Passions/Education Service-oriented with an eye for details Excellent organization skills with the ability to multi-task A hospitality degree or related experience is an asset but not required One year of office administration or hotel experience is preferred Knowledge of PMS Lightspeed, MICROS, and online graphic design tools is an asset but not required Proficient in Microsoft Office tools Amazing Perks Competitive wages and Health and Wellness benefit plan. Paid on-the-job training with additional learning opportunities. Growth and development opportunities, both personal and professional. Personal days: 5 per year after 90 days of continued full-time employment. Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels. Pomeroy Stay Travel Program. Food and Beverage discounts at the Botanicus Kitchen + Bar. Working Conditions This position will be based in a fast-paced environment with office hours Monday to Friday, 8:00am to 4:30pm, with the occasional weekends to support departmental functions or meetings. This position will require periods of independent work, will require the ability to multi-task and keep organized. Multiple technology applications are used in the day-to-day working environment. At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest’s every desire. At Westin, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived. About Pomeroy Lodging Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

What you’ll do

Support the Areas Operations Manager or General Manager with hotel operations, office administration, financial tasks, records, and internal and external communications. Coordinate meetings and events, assist with audits and committee activities, and help maintain efficient operations and guest satisfaction.

Requirements

Candidates should be service-oriented, detail-focused, highly organized, and able to multitask and work independently. One year of office administration or hotel experience is preferred; hospitality education or experience, Lightspeed PMS, MICROS, and online graphic design tools are assets, and proficiency in Microsoft Office is expected.

Benefits

• Competitive Wages
• Health And Wellness Benefit Plan
• Paid On-The-Job Training
• Learning Opportunities
• Growth And Development Opportunities
• Personal Days
• Employee Travel Discounts
• Food And Beverage Discounts

Listed skills

• Organization · Preferred
• Multitasking · Preferred
• Administrative Support · Preferred
• Communication · Preferred
• scheduling · Preferred
• Cash handling · Preferred
• Financial Reconciliation · Preferred
• report preparation · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Organization
• Multitasking
• Administrative Support
• Hotel Operations
• Communication
• Scheduling
• Invoice Processing
• Cash Handling
• Financial Reconciliation
• Report Preparation
• Records Management
• Event Coordination
• Meeting Minutes
• Microsoft Office
• MICROS
• Lightspeed PMS

Job areas

• Administrative
• Hospitality
• Management & Leadership
• Finance & Accounting

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