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Pomeroy Lodging

Verified Job Source

Fiercely Invested in our Properties, People and Communities.

Grande Prairie, AB

Hospitality
51–200 people

About

At Pomeroy Lodging, we are invested in a diverse portfolio of Hotels, Resorts and Nordic Spas. Our investment goes beyond the walls of our properties and the land we build on. Through our skin-in-the-game philosophy, family-oriented culture, and significant support of the communities in which we operate, we are fiercely invested in our people, our guests, our stakeholders and our communities. Founded in 1994 and headquartered in Calgary and Grande Prairie, Alberta, Canada, we own and operate hotels under our proprietary brands and various well-known brands. Our full portfolio ranges from select service accommodations to upscale luxury resorts and wellness-inspired Nordic Spas. Our services include hospitality operations management, asset management, and real estate investment in the hospitality industry. We are Committed to Growth. As a vertically integrated developer, we leverage our vision and expertise throughout the construction process to ensure quality for our guests and team members. We are Committed to our Communities. We contributed back over $11 million to the communities we live in. We are Committed to our People. We believe in providing training and growth opportunities, and financial incentives to all employees in all roles. Recent new construction additions to our portfolio include Alyeska Nordic Spa in Girdwood, Alaska, set within the jaw-dropping scenery of the Chugach mountains on the grounds of Alyeska Resort. This unique spa experience invites you to enjoy the benefits of hydrotherapy as you take some time to disconnect- to reconnect. We are Fiercely Invested.

Open positions

Connection Centre Supervisor

On-site · Calgary

Lead daily Connection Centre operations by scheduling and supporting Guides, monitoring service levels, and adjusting staffing to meet guest demand. Coach and develop employees, oversee service quality and reservation performance, maintain accurate and secure processes, and coordinate with spa teams.

Connection Centre Agent

On-site · Calgary

Answer guest inquiries, explain spa experiences and policies, and help guests select and book suitable treatments and reservations. Maintain accurate guest and payment records, resolve concerns, coordinate with spa teams, and contribute to service quality and booking goals.

Housekeeping Attendant

On-site · Clairmont

Clean and maintain guest rooms, hotel public areas, and storage areas to create a polished guest experience. Prepare and maintain cleaning carts and equipment, respond professionally to guest concerns, respect guest privacy and property, and follow lost-and-found and emergency procedures.

Front Desk Agent (Part Time)

On-site · Olds

Welcome guests, answer calls, manage reservations, and process check-ins, check-outs, and transactions while providing information about hotel services. Maintain a professional and attentive front desk, respond to guest concerns, coordinate arrivals and departures and VIP amenities, and help maximize room revenue.

Housekeeping Attendant

On-site · Olds

Clean and maintain guest rooms, hotel public areas, and storage areas to meet high standards of cleanliness and presentation. Provide attentive guest service, prepare and maintain cleaning supplies and equipment, respect guest privacy and property, and follow lost-and-found and emergency procedures.

Yora Nordic Spa Assistant General Manager

On-site

Lead daily spa operations and coordinate departments to deliver a seamless, welcoming guest experience while maintaining service, cleanliness, and facility standards. Develop department leaders and teams, monitor operational and financial performance, and support the General Manager with budgets, staffing, business planning, and improvement initiatives.

Yora Nordic Spa Assistant General Manager

On-site · Canmore

Lead daily spa operations and coordinate department leaders, staffing, facilities, and guest flow to deliver a seamless, high-quality guest experience. Develop teams, monitor operational and financial performance, resolve service challenges, and support the General Manager with budgets, business planning, and improvement initiatives.

Yora Nordic Spa Assistant General Manager

On-site · Calgary

Lead daily spa operations and coordinate department leaders, staffing, facilities, and guest flow to deliver a seamless, high-quality guest experience. Develop teams, monitor operational and financial performance, resolve service challenges, and support the General Manager with budgets, business planning, and improvement initiatives.

Nordic Spa Lead Concierge

On-site · Kananaskis

Lead day-to-day front-of-house operations, assign tasks, maintain a clean and organized environment, and support the Concierge team by providing excellent guest service. Handle guest feedback and on-shift incidents, protect guest confidentiality, and coordinate with other departments to ensure smooth operations.

Nordic Spa Concierge

On-site · Kananaskis

Welcome spa guests and manage reservations, check-ins, inquiries, waitlists, emails, and phone calls while providing accurate information about hydrotherapy, services, products, and offerings. Maintain clean, organized reception, retail, and relaxation areas; support revenue and occupancy goals; and contribute to a welcoming, collaborative guest experience.

Nordic Spa Administrator

On-site · Kananaskis

Reconcile daily revenue, investigate discrepancies, process invoices and expenses, coordinate payroll information, and prepare financial and operational reports. Provide administrative support to spa leaders, maintain records and supplies, track deadlines, and improve processes while handling sensitive information discreetly.

Restaurant Server - Night Shift

On-site · Fort St. John

Greet and assist guests, take and deliver food and beverage orders, and provide service to guests on the gaming floor. Process transactions accurately while following applicable policies and regulations, and maintain a clean, organized, welcoming environment.

Banquet Server

On-site · Fort St. John

Prepare banquet spaces according to event plans, serve food and beverages professionally, and help assemble and dismantle displays and decorations. Clear and clean event areas, maintain public and storage spaces, and follow food and alcohol service regulations.

Restaurant Server - Day Shift

On-site · Fort St. John

Welcome and assist guests, take and deliver food and beverage orders, and provide service on the gaming floor while following applicable policies and regulations. Process transactions and cash-outs accurately, and maintain a clean, organized, and welcoming environment.

Line Cook - Night Shift

On-site · Fort St. John

Prepare food and support the culinary team in delivering consistent, high-quality a la carte and buffet dishes according to recipes and standards. Assist with ordering, inventory, and production planning while maintaining a clean, safe kitchen and upholding service standards.

Line Cook - Day Shift

On-site · Fort St. John

Prepare food and support the culinary team in delivering consistent, high-quality a la carte and buffet dishes that meet recipes and standards. Assist with menu ordering, inventory, and production planning, while maintaining a clean and safe kitchen and supporting excellent guest service.

Housekeeping Attendant

On-site · Chetwynd

Clean and restock guest rooms, hotel public areas, and storage areas to maintain high standards of cleanliness and presentation. Provide attentive guest service, handle complaints appropriately, respect guest privacy and property, and follow hotel safety and lost-and-found procedures.

Administrative Assistant

On-site · Calgary

Support the Areas Operations Manager or General Manager with hotel operations, office administration, financial tasks, records, and internal and external communications. Coordinate meetings and events, assist with audits and committee activities, and help maintain efficient operations and guest satisfaction.

Director of Sales and Marketing

Hybrid · Calgary

Lead, mentor, and hold the sales team accountable for achieving sales objectives and financial targets while building strong client relationships. Develop account strategies, proposals, revenue forecasts, and performance plans in collaboration with the sales and revenue management teams.

People and Culture Manager

On-site · Calgary

Manage people operations at the Westin Calgary Airport, including recruitment, onboarding, employee relations, performance feedback, training, benefits support, compliance, health and safety, and HR administration. Partner with managers and leadership to strengthen employee engagement, support employee growth, and foster a positive workplace culture.