Housekeeping Attendant

Job summary

Clean and restock guest rooms, hotel public areas, and storage areas to maintain high standards of cleanliness and presentation. Provide attentive guest service, handle complaints appropriately, respect guest privacy and property, and follow hotel safety and lost-and-found procedures.

Job details

We are looking for a Housekeeping Attendant to join our team! If you are a person who likes keeping things neat and tidy, enjoys putting things in the right place, and values getting daily exercise, this is the perfect job for you! Job Description As a Housekeeping Attendant, you have the authority to exceed guest expectations by creating the “picture-perfect” guest experience throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel. From cleaning the hotel lobby right through to cleaning guest rooms, the guest’s first impression of cleanliness is a powerful and lasting one. Pomeroy Perks Competitive wages and Health and Wellness benefit plan. Paid on-the-job training with additional learning opportunities. Growth and development opportunities, both personal and professional. Personal days: 5 per year after 90 days of continuous full-time employment. Pomeroy Stay Travel Program. Key Focuses Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints. Ensures the guest rooms, public areas, and storage areas are “picture-perfect” for optimal first impressions. Prepares for shift with a well-stocked cart, including approved cleaning and guest room supplies. Ensures vacuum, mop, and dusters are clean and in good working order. Vacuums, dusts, cleans, sweeps, polishes, and restocks the required number of guest rooms. Respects guest property and privacy; adheres to lost and found procedures on all items found in guest rooms and public areas. Understands and practices all emergency procedures for the hotel. Experience/Passions/Education Previous experience in housekeeping or in a hotel is an asset. Strong communication and interpersonal skills. Attention to detail and pride in a job done well. Working Conditions This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, that requires continuous physical movement and the ability to manage multiple sequences and demands. This position will require periods of independent work and the ability to lift up to 30 lbs. About Pomeroy Lodging Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

What you’ll do

Clean and restock guest rooms, hotel public areas, and storage areas to maintain high standards of cleanliness and presentation. Provide attentive guest service, handle complaints appropriately, respect guest privacy and property, and follow hotel safety and lost-and-found procedures.

Requirements

Previous housekeeping or hotel experience is an asset, along with strong communication and interpersonal skills and attention to detail. The role requires continuous physical movement, the ability to lift up to 30 pounds, and flexibility to work long days or weekends when business demands require it.

Benefits

• Competitive Wages
• Health And Wellness Benefit Plan
• Paid On-The-Job Training
• Learning Opportunities
• Personal And Professional Development Opportunities
• Five Personal Days Per Year After 90 Days Of Continuous Full-Time Employment
• Pomeroy Stay Travel Program

Listed skills

• Time management · Preferred
• Organization · Preferred
• Cleaning · Preferred
• interpersonal skills · Preferred
• Housekeeping · Preferred
• Attention to detail · Preferred
• Communication · Preferred
• Physical stamina · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Housekeeping
• Cleaning
• Attention To Detail
• Communication
• Interpersonal Skills
• Guest Service
• Complaint Handling
• Time Management
• Organization
• Physical Stamina
• Respect For Guest Privacy
• Lost And Found Procedures
• Emergency Procedures

Job areas

• Hospitality
• Customer Service & Support

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