Sales Associate - (Part time)

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world. Job Overview We are in search of Sales Associates ready to contribute to overall salesmanship and customer experience within our stores... What You Will Achieve Greet customers, engage in friendly conversations, and ask about their shopping needs Subject matter expert on POP MART core business information Offer customers product recommendations and provide information to help them make product-related decisions Use the cash register to ring up customer transactions Support on product shipment deliveries and organize stockroom What You Will Need Preferably 1+ year of retail customer-facing experience Confident and comfortable engaging customers to deliver great customer experience Ability to speak or understand multiple languages is a plus Must be at least 18 years of age Physical Requirements: Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs. Ability to stand and walk for extended periods (up to 6-8 hours per shift) Ability to bend, kneel, reach, and climb ladders or step stools safely What We Offer Market-competitive packages Opportunities to learn and lead Career development *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. *As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

The Sales Associate is responsible for engaging customers, providing product recommendations, and processing transactions via the cash register. Additionally, they support store operations by managing product shipments and organizing the stockroom.

Candidates should preferably have over one year of retail experience and be comfortable engaging with customers. Physical ability to lift up to 50 lbs and stand for 6-8 hours per shift is required.

• Market-competitive packages • Opportunities to learn and lead • Career development

• Customer servicePreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Salesmanship
• Cashier Operations
• Inventory Management
• Product Recommendation
• Multilingual Communication
• Stockroom Organization

• Retail
• Sales
• Customer Service & Support
• Creative & Media

Minimum experience

0+ years

Apply by

Sep 13, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level