DOMAIN MANAGEMENT SPECIALIST

Job summary

Manage client domain transfer cases by locating domains and access details, coordinating with clients and service providers, and explaining transfer requirements. Validate DNS zones and web configurations before and after transfers, ensure service continuity, and collaborate with developers to automate and improve operational processes.

Job details

Have you already worked with domains, DNS, zone files, CDNs, or web environments where infrastructure reliability is critical? Do you enjoy moving concrete cases forward, finding missing information, coordinating multiple stakeholders, and securing the critical steps of a transfer? You might be the person we are looking for. About Us Power Go develops specialized web and marketing solutions for powersports dealers, recreational vehicles, agricultural machinery, trucks, and other related sectors. Today, more than 450 dealerships use our platforms daily. We are in an important phase of our evolution, both in terms of product growth and the transformation of how we work. We are also in a critical phase where we are integrating artificial intelligence across all our platforms and internal tools. This is already changing how we design, develop, operate, and evolve our products. Main responsibilities Domain management and coordination Take ownership of domain transfer cases for company clients Conduct the necessary research and follow-ups to locate a domain, its DNS provider, or the required access Coordinate communications with clients, agencies, registrars, hosting providers, and other stakeholders Clearly explain the steps, constraints, and when required, why we must host or control the DNS Technical validation and continuous improvement Use our internal tools to facilitate the search, validation, and transfer of DNS zones Verify technical elements related to domains, DNS, zone files, and web configurations before and after transfers Perform final validations to ensure service stability and continuity Collaborate with the development team to further automate operations and improve validation and automated cleanup About You Between two (2) and five (5) years of experience in a web, technical, or digital operations role Hands-on experience with domains, DNS, transfers, or comparable web environments Good understanding of nameservers, DNS records, zone files, and registrar access Comfortable working on cases that require investigation, structuring information, and coordinating multiple stakeholders Ability to explain technical concepts in a simple and effective way Detail-oriented, autonomous, and well-organized Strong written communication skills in both French and English What to expect A hands-on role where human judgment remains essential despite a high level of automation The opportunity to contribute to a modern, evolving web infrastructure Advanced internal tools that you will use and help improve A team that values autonomy, efficiency, and continuous learning Why join Power Go Ongoing training to support your personal and professional development Relaxed work environment with a culture focused on results and quality Contribute to the growth of a company during a key phase of its evolution Flexible schedule and remote work Highly competitive vacation program starting at four (4) weeks Insurance program including dental and telemedicine Dynamic and passionate team Interested in this challenge? Are you looking for a flexible, demanding, and practical environment where autonomy, rigor, and quality work are valued? We would love to meet you. We thank all applicants for their interest. Only those selected will be contacted.

What you’ll do

Manage client domain transfer cases by locating domains and access details, coordinating with clients and service providers, and explaining transfer requirements. Validate DNS zones and web configurations before and after transfers, ensure service continuity, and collaborate with developers to automate and improve operational processes.

Requirements

Candidates should have two to five years of experience in web, technical, or digital operations, with hands-on experience in domains, DNS, transfers, or comparable web environments. They should understand nameservers, DNS records, zone files, and registrar access, and be organized, autonomous, detail-oriented, and able to communicate technical information clearly in writing in French and English.

Benefits

• Ongoing Training
• Flexible Schedule
• Remote Work
• Vacation Program Starting At Four Weeks
• Insurance Program
• Dental Insurance
• Telemedicine

Listed skills

• written communication · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• DNS · Preferred
• Troubleshooting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Domain Management
• DNS
• Domain Transfers
• Nameservers
• DNS Records
• Zone Files
• Registrar Access
• Web Configuration Validation
• Technical Research
• Stakeholder Coordination
• Client Communication
• Troubleshooting
• Process Automation
• Attention to Detail
• Organization
• Written Communication

Job areas

• Technology
• Software
• Customer Service & Support

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