Department Leader

What makes us so great? We’re a private, Canadian-owned company employing over 3600 Team Members. We’re known for providing our customers with the most unique assortment of products, unrivaled customer service and exceptional value – for nearly 100 years. We forge relationships that last – this is one of the things we enjoy most about our jobs. We call our employees “Team Members” and our managers “Leaders”. We are resourceful and authentic. We build trust by staying true to our word and providing Royal Service every chance we get. You won’t find our unique combination of products and people anywhere else. So what’s this role all about? As a Department Leader (Team Leader Trainee) at Princess Auto you will help create a fun, safe and unique shopping experience for our customers. We call it Royal Service. You will typically spend your day leading Team Members in your department to complete store plans and tasks. You will respond to Team Member and customer inquiries with category-specific product knowledge, support on-the-job training and development of Team Members, maintain a safe and respectful work environment, and manage loss prevention processes. You’ll Fit In Great If You Genuinely care about our customers’ shopping experience Take initiative and work well with minimal supervision Have demonstrated leadership skills and previous experience in retail or another service industry Enjoy working with people Be respectful, upfront and act with integrity Value Teamwork, ownership, people, integrity and community. What’s in it for you? We’ll offer you a competitive salary and top-notch company paid benefits. You’ll also participate in annual profit sharing, a variety of savings plan options, and we’ll match contributions to your pension as soon as you’re eligible. You’ll get a Team Member store discount on your first day, and other great perks too. Feel empowered by providing Royal Service. Work alongside Team Members who live our values and embrace our quirky side. With access to free parking, a paid day to volunteer in your community, and opportunities for advancement – working Retail at Princess Auto isn’t just a job - it’s a career. Ready to join us? We’re actively hiring to fill this open role—apply today, we’re ready to meet you! Accessibility Princess Auto Ltd. will consult with all applicants requesting accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant’s individual accessibility needs.

Lead team members in completing store plans and tasks while ensuring a high-quality shopping experience for customers. Provide product knowledge, support on-the-job training, and manage loss prevention processes.

Candidates should have demonstrated leadership skills and previous experience in retail or the service industry. Must be proactive, respectful, and capable of working with minimal supervision.

• Company Paid Benefits • Annual Profit Sharing • Savings Plan Options • Pension Matching • Employee Store Discount • Paid Volunteer Day • Free Parking

• Customer servicePreferred
• TeamworkPreferred
• LeadershipPreferred
• CommunicationPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Leadership
• Retail Management
• Customer Service
• Team Training
• Loss Prevention
• Store Planning
• Inventory Management
• Communication
• Integrity
• Teamwork

• Retail
• Management & Leadership
• Customer Service & Support

Minimum experience

2+ years

Apply by

Sep 24, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level