Service Advisor

Hamilton, ON
On-site
Posted Oct 5, 2026
1 position

$56,000–$60,000 / year

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 3+ years
Posting language: English
Working hours: 40 hours per week

Job summary

You will provide support to technicians, manage service orders, and handle all documentation for warranty claims. Additionally, you will act as a liaison between customers and technicians while providing repair quotes and parts pricing.

Job details

Our client in Dundas is looking for an experience service/Warranty Advisor to join their growing team. This position requires someone with a minimum of 3 years experience in the transportation industry. Responsibilities: You will provide support to technicians in the shop and field Liaison with customers and technicians regarding repairs Create service orders and input data into service software Handle all documentation for warranty and process warranty claims Provide quotes on repairs Look up parts and pricing Assist the service team when needed Requirements: Strong customer service skills Attention to detail Someone familiar with a service shop environment Strong computer skills, proficient with MS office Team oriented Requires a valid Ontario driver’s license Previous experience working in a similar role within the heavy-duty truck & transportation or heavy equipment repair industry. Compensation: Competitive salary: $56k - $60k/yr Comprehensive benefits package including health, dental, RSP match Paid holidays and vacation time Stable, year-round work Modern, well-equipped shop Supportive team environment Ongoing training and career advancement opportunities Shift: Days 8:00am – 4:30pm Monday to Friday Apply Today! If you're an experienced Service Advisor or Warranty Advisor looking for a new opportunity in the Dundas area, we would like to hear from you. Send your resume to: orlando@prosmechanics.com For more information, contact Orlando at: 1-844-407-7767 | 647-513-9399 visit our website at www.prosmechanics.com for a full listing of available positions. Reference: Service/Warranty Advisor – Dundas, ON

What you’ll do

Requirements

Candidates must have a minimum of 3 years of experience in the transportation or heavy equipment repair industry. Strong computer skills, attention to detail, and a valid Ontario driver's license are required.