Clerk, Accounts Receivable

Job summary

Maintains patient accounts by processing billings, claims, payments, refunds, adjustments, and account reconciliations. Follows up on billing errors and overdue accounts, responds to patient inquiries, reviews admission records, and reports accounts receivable statistics and financial information.

Job details

Job Summary Reporting to the Supervisor, Accounts Receivable, the Clerk, Accounts Receivable maintains patient accounts, processes patient billings and claims, follows up on billing errors and delinquent accounts, and prepares adjustments as required and as according to established procedures. Duties/Accountabilities Maintains patient accounts by reviewing and checking information related to the patient account, and processing required adjustments such as preparing vouchers or refunds, and posting from journal to the accounts receivable ledger. Processes billings and claims by electronically submitting, printing, checking and adjusting as required. Bills, claims, and issues statements for patient and other similar accounts. Reconciles account balances by matching information such as invoices issued, payments received and refunds, identifying differences and rectifying variances by preparing adjustment/reversal information such as journal vouchers and credit balance refunds. Responds to patient inquiries in person or by telephone by providing written or verbal responses. Prepares claim forms and itemized statements for patients as required. Reviews the aged trial balance for outstanding accounts and follows up on delinquent accounts by performing duties such as initiating telephone contact or written correspondence, following re-billing procedures, and utilizing system notes, all according to established procedure. Reviews inpatient and outpatient admission records to ensure complete and accurate information necessary for billing. Enters charges and payments into the billing systems from source documents. In some systems, will be required to determine appropriate charges and general ledger codes. Records and reports statistical and financial information related to accounts receivable to the supervisor as required. Performs other related duties as required. Qualifications Education, Training & Experience Grade 12, successful completion of a recognized accounting course, and two years’ recent related experience or an equivalent combination of education, training, and experience. Skills & Abilities l Ability to keyboard at 45 w.p.m. l Ability to communicate effectively both verbally and in writing. l Ability to deal with others effectively. l Physical ability to carry out the duties of the position. l Ability to organize work. l Ability to operate related equipment.

What you’ll do

Maintains patient accounts by processing billings, claims, payments, refunds, adjustments, and account reconciliations. Follows up on billing errors and overdue accounts, responds to patient inquiries, reviews admission records, and reports accounts receivable statistics and financial information.

Requirements

Requires Grade 12, successful completion of a recognized accounting course, and two years of recent related experience, or an equivalent combination of education, training, and experience. Candidates must be able to keyboard at 45 words per minute, communicate effectively, work well with others, organize work, operate related equipment, and perform the position's physical duties.

Listed skills

• Accounts receivable · Preferred
• Data entry · Preferred
• written communication · Preferred
• Organization · Preferred
• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Accounts Receivable
• Patient Account Maintenance
• Billing and Claims Processing
• Account Reconciliation
• Delinquent Account Follow-Up
• Journal Vouchers
• Refund Processing
• Data Entry
• Financial Recordkeeping
• Written Communication
• Verbal Communication
• Organization
• Keyboarding
• Customer Service

Job areas

• Finance & Accounting
• Healthcare
• Administrative
• Customer Service & Support

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