Senior Advisor, Consumer Insights
- Toronto, ON
- On-site
- Posted Sep 18, 2026
- 1 position
Opens an external site
- Employment type
- Full-time
- Experience level
- Senior · 5+ years
- Apply by
- Sep 16, 2027
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
Lead primary research studies through the full project cycle, including scoping, design, analysis, and client reporting. Coordinate project timelines and deliverables while supporting fieldwork execution and internal stakeholder communication.
Job details
Overview Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice. Responsibilities Lead primary research studies through various parts of the research project cycle, including: Scoping, research design and proposal development based on project needs Design of questionnaire to align with learning goals Lead analysis and reporting Finalizing results and key conclusions into client presentations and, Liaison/communication with clients, internal teams and partners. Support the CI Coordinator/Programmer on project execution tasks including: Survey testing (before fieldwork begins), monitoring fieldwork, and communication with internal and external stakeholders/partners related to fieldwork needs. Co-ordinate project timeline and deliverables with other team members. The role requires a strong coordination and organized approach for concurrent tasks from multiple projects, while considering dependencies and timeline needs. Assist with department tracking and evolving processes, as needed. Ensuring privacy and consumer data are handled per business needs. Other projects as time permit. Qualifications 7 to 10 years experience in consumer quantitative research survey design, analysis and reporting. Very strong organization and project management skills. Great attention to detail, accuracy and problem solving. Experience working with cross-functional teams. Excellent written and oral communication skills. Proactive working style, with flexibility to shift priorities based on department evolving needs. Strong skills with Excel and PPT software for analysis and reporting. Ability to learn quickly and take initiative. Additional Information When you join Epsilon, we’ll create something EPIC together. We’re a global leader in data and identity, with deep expertise in digital media, clean rooms, customer data platforms, loyalty and marketing services. Positioned at the center of Publicis Groupe, Epsilon helps brands deliver personalized experiences at scale and build lasting customer relationships by unlocking the full potential of data and identity. Epsilon operates in 30+ countries across EMEA, the Americas and APAC, with more than 8,000 employees. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Our Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog Epsilon has five values that define our culture and guide us as we create value for our clients, our people and consumers. We seek candidates who align with our company values, demonstrate them and make them meaningful in their day-to-day work: Act with integrity. We are transparent and have the courage to do the right thing. Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. Innovate with purpose. We shape the market with big ideas that drive big outcomes. Respect all voices. We embrace differences and foster a culture of connection and belonging. Empower with accountability. We trust each other to own and deliver on common goals. Because You Matter As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following: Time to Recharge: Paid Time Off Policy (PTO), 12 paid holidays Time to Recover: Paid sick time Family Well-Being: Parental/new child benefits Extra Perks: Comprehensive health coverage, retirement plan with company match, professional development, employee recognition, charitable donation matching, employee assistance program and health awareness benefits Epsilon benefits are subject to eligibility requirements and other terms.Epsilon is an Equal Opportunity Employer. Epsilon does not discriminate against applicants or employees in relation to all employment decisions, including hiring, based on actual or perceived race, age, sex or gender (including pregnancy), marital status, ethnic origin, ancestry, citizenship, disability, creed, colour, sexual orientation, gender identity or expression, or any other characteristic protected by applicable human rights legislation. Epsilon also prohibits harassment of applicants and employees based on any of these protected human rights grounds. Epsilon is committed to providing applicants with an inclusive, barrier-free and accessible workplace to support the applicant’s success. Should an applicant require accommodation during the recruitment process, for example as a result of a disability, please contact us at PublicisFAQs@epsilon.com. #LI-DNI
What you’ll do
Lead primary research studies through the full project cycle, including scoping, design, analysis, and client reporting. Coordinate project timelines and deliverables while supporting fieldwork execution and internal stakeholder communication.
Requirements
Requires 7 to 10 years of experience in consumer quantitative research, survey design, and analysis. Candidates must possess strong project management skills and proficiency in Excel and PowerPoint.
Benefits
- Paid time off
- Paid holidays
- Paid sick time
- Parental benefits
- Comprehensive health coverage
- Retirement plan with company match
- Professional development
- Employee recognition
- Charitable donation matching
- Employee assistance program
Listed skills
- Problem solving · Preferred
- Attention to detail · Preferred
- Data analysis · Preferred
- Microsoft Excel · Preferred
- Communication · Preferred
- Reporting · Preferred
- Project management · Preferred
- Stakeholder Management · Preferred
- Cross-Functional Collaboration · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Consumer quantitative research
- Survey design
- Data analysis
- Project management
- Reporting
- Excel
- PowerPoint
- Problem solving
- Cross-functional collaboration
- Communication
- Research design
- Fieldwork monitoring
- Stakeholder management
- Data privacy
- Attention to detail
- Proposal Development
- Accountability
- Time Off Management
- Project Implementation
- Advertising Technology
- Quick Learning
- Research
- Adaptability
- Artificial Intelligence
- Child Benefits
- Consumer Privacy
- Employee Assistance Programs
- ICE Mortgage Technology Encompass
- Marketing
- Innovation
- Problem Solving
- Learning Development
- Legislation
- Project Management
- Modeling Languages
- Presentations
- Primary Research
- Proactivity
- Quantitative Research
- Research Design
- Verbal Communication Skills
- Surveys
- Coordinating
- Detail Oriented
Job areas
- Marketing
- Data & Analytics
- Consulting
- Management & Leadership
- Consumer Insights Manager
- Research Analyst
- Survey and Market Research Interviewers
- Data Scientists
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