Host
The host is responsible for greeting casino guests, managing seating, and providing information about menu items and services. They must also maintain a clean work environment and ensure high levels of customer satisfaction.
- On-site
- Lethbridge, AB
- Posted Aug 20, 2026
- 1 position
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Job summary
REPORTS TO Food and Beverage Supervisor/Food & Beverage Manager SUMMARY The Host/Hostess is an essential member of the front-line team, contributing to customer service excellence. The Host/Hostess is responsible for greeting casino guest, responding knowledgeably to customer inquiries about the menu, services and features of the casino. CORE COMPETENCIES * Customer Service * Communication * Team Work * Interpersonal Awareness JOB DUTIES * Interacting with the casino guests and responding knowledgeably to inquiries about the menu, prices and other services and features of the casino. * Accurately placing customer orders and communicating clearly to the kitchen staff any special requirements. * Maintaining a clean work area and performing general cleaning duties. * Seating guests and making them feel welcome at all times. * Meeting and exceeding our guest’s expectations on a regular and consistent basis. REQUIREMENTS * At least 18 years of age. * Able to maintain a security clearance. * Available to work evenings and weekends. * Must be customer service oriented. * Friendly outgoing reliable individual * Willingness to take on new challenges * Work in a fast paced environment WORK CONDITIONS * Prolonged standing during the 8-hour shift. * Reaches, bends, squatting and lifting * Cleaning work area and areas after late night food is served * Work with little to no supervision
What you’ll do
The host is responsible for greeting casino guests, managing seating, and providing information about menu items and services. They must also maintain a clean work environment and ensure high levels of customer satisfaction.
Requirements
Candidates must be at least 18 years old and capable of obtaining a security clearance. The role requires availability for evening and weekend shifts and the ability to work in a fast-paced, physically demanding environment.
Listed skills
- Customer servicePreferred
- TeamworkPreferred
- CommunicationPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer Service
- Communication
- Teamwork
- Interpersonal Awareness
- Order Taking
- Cleaning
- Guest Relations
- Conflict Resolution
- Security Clearance
- Seating Guests
- Customer Inquiries
Job areas
- Hospitality
- Food & Beverage
- Customer Service & Support
- Host/Hostess
- Host / Hostess
- Waiters
- Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
Additional details
- Minimum experience
- 0+ years
- Posting language
- English
- Working hours
- 40 hours per week