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Promotional Crew Member (Contractor)

  • Hamilton, ON
  • On-site
  • Posted Oct 9, 2026
  • 1 position

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Employment type
Full-time
Experience level
Entry, Junior · 0+ years
Posting language
English
Working hours
40 hours per week
Seniority
Entry level

Job summary

Engage fans and support in-arena promotions, contests, giveaways, on-ice games, and other game presentation activities at PWHL Hamilton home games. Set up and take down promotional materials and equipment, distribute prizes, and coordinate with game presentation, event operations, and venue teams to deliver activations safely and efficiently.

Job details

About The PWHL The Professional Women's Hockey League delivers world-class competition and fosters meaningful connections with fans and communities through operational excellence, purposeful partnerships, and a focus on long-term sustainability. We are dedicated to cultivating a league culture rooted in integrity, innovation, and inclusion on and off the ice. Position Summary The Promotional Crew Member provides fan engagement and promotional support services designed to create an exciting and interactive game day experience through in-arena activations, giveaways, contests and entertainment elements throughout PWHL Hamilton home games. Services Engage with fans throughout the venue and help create an energetic and welcoming atmosphere. Assist with the delivery of in-arena promotions, contests, giveaways and on-ice games. Support the In-Arena Host during promotional segments and fan engagement activities. Assist with setup and teardown of promotional materials, equipment, prizes and activations. Assist with media timeouts, intermission programming and other game presentation activities. Distribute promotional items and prizes in accordance with applicable team guidelines and procedures. Support the safe and efficient delivery of promotional activations. Collaborate with the Game Presentation, Event Operations and venue teams. Provide additional game day support services as mutually agreed upon. Required Qualifications Must be at least 18 years of age. Must be able to provide services at 10 to 13 PWHL Hamilton home games. Outgoing, energetic and comfortable interacting with fans. Ability to provide services effectively in a fast-paced live environment. Strong organizational and multitasking skills. Professional, reliable and team oriented. Ability to coordinate effectively with event personnel and deliver services efficiently in a live event environment. Candidate must be able to deliver services on-site. This engagement is based in Canada. Applicants must be legally entitled to provide services as an independent contractor in Canada. The PWHL does not sponsor work permits for this engagement. Preferred Qualifications Strong communication and interpersonal skills Knowledge of and passion for the PWHL and hockey Previous experience in a promotions, marketing, or customer service role Ability to provide services at select events and activations outside of regular game days. Flexibility to provide services on evenings and weekends as required. The Professional Women’s Hockey League is committed to equal opportunity, and all qualified applicants will receive consideration for this engagement without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or Veteran status, or any other protected class. Independent Contractor Engagement This is an independent contractor engagement, not an employee position. The contractor is not eligible for PWHL employee benefits, including health insurance, retirement plan participation, paid time off, or workers’ compensation coverage. The PWHL will not withhold income tax, CPP/EI (Canada), or Social Security/Medicare (U.S.) from contractor payments.

What you’ll do

Engage fans and support in-arena promotions, contests, giveaways, on-ice games, and other game presentation activities at PWHL Hamilton home games. Set up and take down promotional materials and equipment, distribute prizes, and coordinate with game presentation, event operations, and venue teams to deliver activations safely and efficiently.

Requirements

Applicants must be at least 18, legally entitled to work as an independent contractor in Canada, and able to provide on-site services at 10 to 13 home games. They should be outgoing, reliable, organized, comfortable interacting with fans in a fast-paced live environment, and able to coordinate effectively with event personnel; promotions, marketing, or customer service experience is preferred.

Listed skills

  • Customer service · Preferred
  • Communication · Preferred
  • interpersonal skills · Preferred
  • Organization · Preferred
  • Multitasking · Preferred
  • Teamwork · Preferred
  • Reliability · Preferred
  • Safety awareness · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Fan Engagement
  • Event Promotions
  • Contest Coordination
  • Giveaway Distribution
  • Event Setup and Teardown
  • Game Presentation Support
  • Customer Service
  • Communication
  • Interpersonal Skills
  • Organization
  • Multitasking
  • Teamwork
  • Reliability
  • Live Event Coordination
  • Safety Awareness

Job areas

  • Sports & Recreation
  • Marketing
  • Customer Service & Support
  • Hospitality

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