Catalog Analyst

Job summary

Analyze datasets and audit records to identify trends, discrepancies, and data quality issues, while supporting onboarding and maintaining accurate documentation. Manage requests and tickets, coordinate with clients and cross-functional teams to resolve operational issues, and contribute to reporting and process improvements.

Job details

Position: Catalog Analyst Location: Canada (Fully Remote) Salary: $40-$50 per hour Posting Type: Open vacancy Job Type: 6 months (potential for extension) About the Role Our client is seeking a detail-oriented Catalog Analyst to support data analysis, data quality, and operational processes within a technology-driven environment. This role focuses on maintaining accurate information, investigating discrepancies, coordinating requests, and working with cross-functional teams to improve data integrity and operational efficiency. Key Responsibilities: - Analyze large datasets using SQL, Excel, and Google Sheets to identify trends, discrepancies, and opportunities for improvement. - Review data records, audit reports, and quality checks to ensure accuracy, consistency, and completeness. - Support onboarding activities by validating information, maintaining records, and ensuring data meets established standards. - Manage incoming requests and support tickets, assess priorities, investigate issues, and coordinate timely resolutions. - Communicate with clients and internal stakeholders to clarify requirements, provide updates, and resolve operational concerns. - Investigate data inconsistencies and collaborate with technical teams to identify root causes and implement solutions. - Maintain documentation, track recurring issues, and support reporting requirements. - Assist with special projects, process improvements, and initiatives to enhance operational efficiency. Qualifications and Experience: - 2+ years of experience in client-facing, technical support, data operations, or account management roles. - Strong SQL skills and experience analyzing and validating data. - Proficiency in Microsoft Excel, Google Sheets, and related productivity tools. - Strong analytical, troubleshooting, and problem-solving abilities. - Excellent written and verbal communication skills. - Ability to explain technical information to non-technical audiences. - Strong organizational skills and attention to detail. - Ability to manage competing priorities and work independently in a fast-paced environment. Why This Is a Great Opportunity This role offers the opportunity to strengthen analytical and technical expertise, contribute to meaningful process improvements, and collaborate with cross-functional teams in a technology-focused environment. Enjoy the flexibility of fully remote work while taking on varied responsibilities and developing valuable skills. Please send your resume in Word version to angela.quinlan@quantum.ca. REFER A TEMP HIRE AND EARN A BONUS! For details, click here. All applications are reviewed by our recruitment team, and hiring decisions are made by people. We may also use AI-enabled tools to support parts of the application review process. #tor1

What you’ll do

Analyze datasets and audit records to identify trends, discrepancies, and data quality issues, while supporting onboarding and maintaining accurate documentation. Manage requests and tickets, coordinate with clients and cross-functional teams to resolve operational issues, and contribute to reporting and process improvements.

Requirements

Requires at least two years of experience in client-facing, technical support, data operations, or account management roles, along with strong SQL and proficiency in Excel and Google Sheets. Candidates should have strong analytical and communication skills, attention to detail, and the ability to troubleshoot, explain technical information to non-technical audiences, and manage competing priorities independently.

Listed skills

• SQL · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Data Validation · Preferred
• Data analysis · Preferred
• Microsoft Excel · Preferred
• Documentation · Preferred
• Troubleshooting · Preferred
• Root Cause Analysis · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• SQL
• Data Analysis
• Data Validation
• Data Quality
• Microsoft Excel
• Google Sheets
• Troubleshooting
• Problem-Solving
• Client Communication
• Stakeholder Coordination
• Ticket Management
• Root Cause Analysis
• Documentation
• Process Improvement
• Attention to Detail

Job areas

• Data & Analytics
• Technology
• Customer Service & Support
• Administrative

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