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- Employment type
- Full-time
- Posting language
- English
Job summary
Enter daily tickets and troubleshoot problem tickets, provide customer service, and direct facility inquiries. Handle accounts payable and receivable, general office administration, month-end support, safety tracking, volume balancing, and statement management.
Job details
Why Choose Us We are R360 Canada, an integrated services company that offers a variety of services to clients in the energy, environmental and industrial sectors. We are equipped to process, recover, recycle and dispose of waste and other materials safely and cost-effectively for our customers. The R360 team is aligned through the vision of reinventing the standard in waste solutions by serving our customers and employees, while staying true to our values. We’re proud to be a different kind of company with a different kind of culture one where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day. General Description The Site Administrator is required to be proficient in ticket entry and must also provide internal and external customer service while answering the phones and greeting vendors. The Site Administrator will have a general knowledge of the paperwork flow of the facility and will be able to direct inquiries and problems that arise. The Site Administrator will be required to complete tasks as delegated by Site Manager. As a Site Administrator with us the minimum responsibilities are: Demonstrating ownership of group vision and culture Providing knowledgeable and courteous customer service to all clients and co-workers Maintaining professional office appearance and ensuring adequate inventory supplies Assisting with any template/document generation that may be required from Operations Assisting the marketers, as required Responsible for daily ticket entry and troubleshooting problem tickets Managing the administration and maintenance of Accounts Payable and Accounts Receivable Conducting general office administration: Filing, scanning, handling incoming/outgoing mail, updating phone and contact lists Assisting with meeting all facility month end timelines and facility sign off Assisting with safety tracking Fulfilling any other administrative functions, as required Assist with daily Volume balance Assist with Statement management What We Need From You Administration or Accounting Certificate/Diploma would be considered an asset Minimum 1-year experience in administrative role Knowledge of Microsoft Office applications such as Word, Excel, Adobe, and Access Good time management and organizational skills and ability to work effectively under pressure, meet demanding deadlines and multiple changing priorities Excellent teamwork and team building skills Reliable self-starter with strong work ethic Excellent communication, interpersonal and customer service skills Must be able to pass all pre-employment requirements What You’ll Get From Us Competitive Wages Retirement Plan with company match; let us help you save for your future Benefits; Medical, Dental, Vision Perks, perks, perks! Employee Assistance Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan Insurance: Life, Short Term/Long Term Disability We thank all applicants for their interest but advise only those selected for an interview will be contacted. R360 Canada, a company of Waste Connections of Canada may use artificial intelligence to screen, assess or select applicants for its positions but final hiring decisions are made with human oversight. R360 Canada, a company of Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.
What you’ll do
Enter daily tickets and troubleshoot problem tickets, provide customer service, and direct facility inquiries. Handle accounts payable and receivable, general office administration, month-end support, safety tracking, volume balancing, and statement management.
Requirements
At least one year of administrative experience is required; an administration or accounting certificate or diploma is an asset. Candidates should know Microsoft Office applications, including Word, Excel, Adobe, and Access, and demonstrate strong organization, time management, communication, customer service, and teamwork skills.
Benefits
- Retirement Plan With Company Match
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Employee Assistance Program
- Scholarship Opportunities for Children
- Employee Stock Purchase Plan
- Life Insurance
- Short-Term Disability Insurance
- Long-Term Disability Insurance
Listed skills
- Customer service · Preferred
- Accounts receivable · Preferred
- Microsoft Word · Preferred
- Microsoft Excel · Preferred
- Adobe · Preferred
- Time management · Preferred
- Organization · Preferred
- Teamwork · Preferred
- Communication · Preferred
- interpersonal skills · Preferred
- Office Administration · Preferred
- Troubleshooting · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Ticket Entry
- Customer Service
- Accounts Payable
- Accounts Receivable
- Microsoft Word
- Microsoft Excel
- Adobe
- Microsoft Access
- Time Management
- Organization
- Teamwork
- Communication
- Interpersonal Skills
- Document Generation
- Office Administration
- Troubleshooting
Job areas
- Administrative
- Finance & Accounting
- Customer Service & Support
- Environmental & Sustainability
- Logistics
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