Operations Associate

Job summary

The Operations Associate provides exemplary customer service by managing store operations including shipping, receiving, inventory, and administrative tasks. They also support loss prevention procedures and ensure merchandise is processed according to company standards.

Job details

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. , Provide an exemplary customer experience by maintaining efficient and effective support in all store Operations functions as needed, including but not limited to: Shipping/Receiving, Stock Room, Cash Office, repairs, and operational administrative duties. , Provide support with inventory preparation and execution. Partner to assess store processes and procedures, ensuring maximum efficiency and effectiveness. Provide suggestions and solutions when appropriate. Maintain all supplies for Office and Facilities needs and Grooming products for associates. Work with Accounts Payable to make sure all invoices are approved correctly and promptly. Support new and existing loss prevention procedures to support shrink reduction and all asset protection procedures. Coordinate the engraving and embossing services. Ensure that incoming and outgoing merchandise are processed according to company regulations and standards. Demonstrate the ability to read and execute transfer documents, shipping documents, alteration documents, inventory count sheets, UPS documents, sales tickets, invoices etc Responsible for the control and replenishment of supplies as requested by the General and Department Manager. Demonstrate a true passion and respect for the product. , Enthusiasm and ability to build and maintain an environment which projects Ralph Lauren’s desired elevated image and character Strong time management skills with the ability to multi-task and prioritize effectively Strong organizational skills Collaborative team player willing to partner with and support all departments Strong communication and interpersonal skills Relevant work experience preferred Strong computer skills preferred: Word, Excel, PowerPoint, Workday, and Outlook Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift up to 30 lbs. and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines Ability to operate the register, stand, move and walk for multiple hours

What you’ll do

The Operations Associate provides exemplary customer service by managing store operations including shipping, receiving, inventory, and administrative tasks. They also support loss prevention procedures and ensure merchandise is processed according to company standards.

Requirements

Candidates should possess strong organizational, communication, and time management skills with the ability to multi-task effectively. Proficiency in Microsoft Office suite and Workday is preferred, along with the physical ability to lift up to 30 lbs and work on the sales floor.

Listed skills

• Time management · Preferred
• interpersonal skills · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Multi-Tasking · Preferred
• Microsoft Word · Preferred
• Inventory management · Preferred
• Workday · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer experience
• Shipping and receiving
• Inventory management
• Administrative duties
• Time management
• Multi-tasking
• Organizational skills
• Communication
• Interpersonal skills
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Workday
• Microsoft Outlook
• Loss prevention
• Asset protection

Job areas

• Retail
• Administrative
• Customer Service & Support
• Logistics
• Management & Leadership