Destination Expert

This opening is for an opportunity starting in August 2026. For local applicants, this is a hybrid position, currently 1 day a week onsite. For those outside of a commutable range of our office located in downtown Toronto, this is a Work-from-Home opportunity, not a Work-from-Anywhere opportunity. About the Role We’re looking for an experienced professional with a passion for travel and strong sales acumen. In this full-cycle consultative sales role, you will guide prospective clients from the first discovery call to post-travel follow-up - turning interest into commitment, and bookings into lifelong relationships. This is not a transactional or call center role. It’s about high-touch engagement, thoughtful storytelling, and a deep understanding of how to personalize every client journey with care and precision. What You’ll Do: Lead in-depth discovery conversations to understand each client’s travel goals, style, and preferences Design bespoke itineraries in collaboration with our in-destination teams Present proposals with confidence, use storytelling to build excitement for clarity in Kensington's unique offerings Guide clients through the booking process and provide seamless communication throughout Act as a trusted travel advisor before, during, and after client journeys Follow up post-travel to gather feedback, drive referrals, and foster loyalty What You’ll Need: 2+ years of consultative sales experience, ideally with luxury or high-ticket clients Proven ability to close complex sales cycles and exceed revenue targets Deep passion for travel and strong destination knowledge with a desire to help others explore the world Polished, articulate communicator with emotional intelligence and active listening skills Strong organization and high attention to detail to manage multiple journeys simultaneously A self-motivated and performance-driven approach without resorting to hard selling Comfortable in a dynamic, fast-paced, collaborative environment Experience in luxury travel or hospitality is an asset Why Kensington? A competitive compensation package with uncapped commission earnings, 3-weeks paid time off, and after probation, medical & dental benefits program, and the ability to participate in a retirement matching program. Represent a globally recognized premium brand with exceptional product offerings Work with warm, qualified leads - no cold calling! Earn competitive base compensation + uncapped commission and luxury travel perks Gain access to world-class training and destination certifications Collaborate with a passionate, supportive, and travel-obsessed team Grow with a company that values ambition, creativity, and expertise We provide a competitive compensation package with a strong pay-for-performance rewards approach. For this position, we anticipate offering an annual salary of $45,000 with the opportunity to participate in a commission program tied to achievable targets and individual performance. The expected compensation range for this position is: $45,000 to $75,000. The actual compensation may vary depending on local market conditions, and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

Lead in-depth discovery conversations to design bespoke travel itineraries and guide clients through the booking process. Act as a trusted advisor throughout the client journey to ensure seamless communication and foster long-term loyalty.

Requires 2+ years of consultative sales experience, preferably within the luxury or high-ticket sector. Candidates must possess strong communication skills, a passion for travel, and the ability to manage multiple complex sales cycles simultaneously.

• Uncapped commission • Paid time off • Medical benefits • Dental benefits • Retirement matching program • Luxury travel perks

• CommunicationPreferred
• OrganizationPreferred
• Attention to detailPreferred

Identified from the job description. Confirm important requirements above.

• Consultative sales
• Luxury travel
• Sales acumen
• Storytelling
• Client relationship management
• Itinerary design
• Communication
• Emotional intelligence
• Active listening
• Organization
• Attention to detail
• Performance-driven
• Hospitality
• Sales Acumen
• Time Off Management
• Self-Motivation
• Active Listening
• Call Center Experience
• Cold Calling
• Complex Sales
• Consultative Selling
• Creativity
• Disabilities
• Emotional Intelligence
• Selling Techniques
• Travel Advisory
• Detail Oriented

• Sales
• Hospitality
• Customer Service & Support
• Consulting
• Operations Expert
• Travel Agent
• Travel Consultants and Clerks
• Travel Agents

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week

Office presence

1 days per week