Destination Expert

Hybrid
Posted Aug 31, 2026
1 position

$45,000–$75,000 / year

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Posting language: English
Working hours: 40 hours per week
Office presence: 1 days per week

Job summary

Lead in-depth discovery conversations to design bespoke travel itineraries and guide clients through the booking process. Act as a trusted advisor throughout the client journey to ensure seamless communication and foster long-term loyalty.

Job details

This opening is for an opportunity starting in November 2026. For local applicants, this is a hybrid position, currently 1 day a week onsite. For those outside of a commutable range of our office located in downtown Toronto, this is a Work-from-Home opportunity, not a Work-from-Anywhere opportunity. About the Role We’re looking for an experienced professional with a passion for travel and strong sales acumen. In this full-cycle consultative sales role, you will guide prospective clients from the first discovery call to post-travel follow-up - turning interest into commitment, and bookings into lifelong relationships. This is not a transactional or call center role. It’s about high-touch engagement, thoughtful storytelling, and a deep understanding of how to personalize every client journey with care and precision. What You’ll Do: * Lead in-depth discovery conversations to understand each client’s travel goals, style, and preferences * Design bespoke itineraries in collaboration with our in-destination teams * Present proposals with confidence, use storytelling to build excitement for clarity in Kensington's unique offerings * Guide clients through the booking process and provide seamless communication throughout * Act as a trusted travel advisor before, during, and after client journeys * Follow up post-travel to gather feedback, drive referrals, and foster loyalty What You’ll Need: * 2+ years of consultative sales experience, ideally with luxury or high-ticket clients * Proven ability to close complex sales cycles and exceed revenue targets * Deep passion for travel and strong destination knowledge with a desire to help others explore the world * Polished, articulate communicator with emotional intelligence and active listening skills * Strong organization and high attention to detail to manage multiple journeys simultaneously * A self-motivated and performance-driven approach without resorting to hard selling * Comfortable in a dynamic, fast-paced, collaborative environment * Experience in luxury travel or hospitality is an asset -------------------------------------------------------------------------------- Why Kensington? * A competitive compensation package with uncapped commission earnings, 3-weeks paid time off, and after probation, medical & dental benefits program, and the ability to participate in a retirement matching program. * Represent a globally recognized premium brand with exceptional product offerings * Work with warm, qualified leads - no cold calling! * Earn competitive base compensation + uncapped commission and luxury travel perks * Gain access to world-class training and destination certifications * Collaborate with a passionate, supportive, and travel-obsessed team * Grow with a company that values ambition, creativity, and expertise We provide a competitive compensation package with a strong pay-for-performance rewards approach. For this position, we anticipate offering an annual salary of $45,000 with the opportunity to participate in a commission program tied to achievable targets and individual performance. The expected compensation range for this position is: $45,000 to $75,000. The actual compensation may vary depending on local market conditions, and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

What you’ll do

Requirements

Requires 2+ years of consultative sales experience, preferably within the luxury or high-ticket sector. Candidates must possess strong communication skills, a passion for travel, and the ability to manage multiple complex sales cycles simultaneously.