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Raven Inn WhitehorseVerified Job Source

Hotel front desk clerk

Responsible for registering arriving guests, managing room reservations, and processing departures and payments. Provides general information about hotel facilities and local points of interest while maintaining vacancy inventories.

  • On-site
  • Whitehorse, YT
  • Posted Aug 4, 2026
  • Apply by Sep 3, 2026
  • 1 position

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Job summary

Education: Expérience: Education Secondary (high) school graduation certificate Tasks Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Contact customers to deliver requested wakeup calls Provide customer service Experience Experience an asset Health benefits Dental plan Health care plan Financial benefits Bonus Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 35 to 40 hours per week

What you’ll do

Responsible for registering arriving guests, managing room reservations, and processing departures and payments. Provides general information about hotel facilities and local points of interest while maintaining vacancy inventories.

Requirements

Requires a high school graduation certificate. Previous experience is considered an asset but not mandatory for this entry-level position.

Benefits

• Dental Plan • Health Care Plan • Bonus

Listed skills

  • Customer servicePreferred
  • Cash handlingPreferred
  • Inventory managementPreferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Guest Registration
  • Reservation Management
  • Payment Processing
  • Cash Handling
  • Customer Service
  • Clerical Duties
  • Telephone Etiquette
  • Inventory Management
  • Emergency Procedures

Job areas

  • Hospitality
  • Customer Service & Support
  • Administrative

Additional details

Minimum education
High school
Minimum experience
0+ years
Apply by
Sep 3, 2026
Posting language
English
Working hours
40 hours per week
Seniority
Entry level