Administrative Assistant

Job Description RBC Dominion Securities located in downtown Toronto, ON is currently seeking an Administrative Assistant for a growing fast-paced IA team. The successful candidate will possess 2 to 3 years of industry experience, a passion for service excellence, and thrive in a fast paced team environment. This individual will be responsible for the day to day administrative needs for clients and have the unique opportunity for mentorship and skill development as they work in a supporting role on the team. This is an exciting, challenging role in one of the largest Branches in the system. The ability to learn and grow in this role is vast. What you will do: Impact client experience through execution of client account administration, including account opening, account maintenance and efficient resolution of client request. Maintain existing client accounts and identify opportunities to contact clients. You will be responsible for managing timelines and key dates for accounts to help ensure clients feel supported by our team. Become well-versed in internal controls and industry regulatory requirements, ensuring client files and other necessary documentation is accurate, up-to-date and compliant. Respond to client inquiries in an understanding and time-efficient manner (account transactions, requests, account documentation, account reporting, etc.). Assist the Advisor team in welcoming and onboarding new clients. Leverage your passion for planning to coordinate and prepare meetings for Advisors with their clients/prospects. Tap into your superior problem resolution skills to provide proactive client service. Effectively manage incoming communications from clients, Advisors and other internal and external partners. What do you need to succeed? Must-have The ideal candidate should have at least 2-3 years of experience in the investment field working as an assistant/associate Administrative experience Excellent time management skills and the ability to prioritize work Strong organizational skills with the ability to multi-task/attention to detail/problem solving skills Excellent verbal and written communication skills in English Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients Experience using Microsoft Office Nice-to-have Knowledge of RBC Dominion Securities’ systems Completion of CSC and CPH Proficiency in Excel Post-secondary degree Job Skills Customer Service, Data Entry, Data Gathering Analysis, Desktop Tools, Group Problem Solving, Interpersonal Relationships, Knowledge Organization, Teamwork, Time Management, Word Processing Software Additional Job Details Address: ROYAL BANK PLAZA, 200 BAY ST:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2026-07-03 Application Deadline: 2026-09-09 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs. Pay Range The expected pay range for this position is: $35,000.00 - $47,000.00 This position includes competitive-based pay, and the overall earning potential is impacted by a variable incentive structure, earning a multiple of salary up to: 0.5x RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable. Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

The Administrative Assistant will manage day-to-day client account administration, including account opening, maintenance, and documentation. They will also support the Advisor team by coordinating meetings and ensuring all client interactions are handled with professional service excellence.

The ideal candidate must have 2-3 years of experience in the investment field and possess strong organizational and communication skills. Proficiency in Microsoft Office is required, while completion of CSC and CPH certifications is considered an asset.

• Time managementPreferred
• Customer servicePreferred
• TeamworkPreferred
• Problem solvingPreferred
• Attention to detailPreferred
• Microsoft OfficePreferred
• Data entryPreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Data Entry
• Time Management
• Problem Solving
• Organizational Skills
• Communication Skills
• Microsoft Office
• Account Administration
• Client Onboarding
• Regulatory Compliance
• Multi-tasking
• Attention To Detail
• Teamwork
• Interpersonal Relationships
• Word Processing
• Workplace Inclusivity
• Sales Prospecting
• Data Gathering Analysis
• Administrative Functions
• Planning
• Internal Controls
• Investments
• Communication
• English Language
• Innovation
• Mentorship
• Multitasking
• Wealth Management
• Securities (Finance)
• Prioritization
• Detail Oriented

• Administrative
• Finance & Accounting
• Customer Service & Support
• Administrative Assistant
• Office / Administrative Assistant (General)
• Administrative and Executive Secretaries
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Minimum education

Master’s degree

Minimum experience

2+ years

Apply by

Sep 9, 2026

Posting language

English

Working hours

38 hours per week