Service Technician

Company Description Reaction Distributing Inc. is a Canadian leader in designing and manufacturing comprehensive waste handling systems for industrial, residential high-rise, and ICI applications. The company provides turnkey solutions that help clients reduce current and future waste handling costs, integrate equipment into building footprints, and minimize environmental impact. As the only waste handling equipment manufacturer in Canada able to supply whatever a job requires, Reaction Distributing Inc. is uniquely positioned to meet diverse equipment needs. Its product line includes apartment compactors, transfer stations, wet waste compactors, recycling balers, and advanced residential recycling systems. All equipment uses state-of-the-art components, is 100% CSA approved, and meets current ANSI and OSHA standards, reflecting a strong commitment to safety and innovation. Role Description The Service Technician is a full-time, on-site role based in Ajax, Ontario. This role is responsible for installing, maintaining, and repairing waste handling equipment such as compactors, balers, and related systems at customer locations. Day-to-day tasks include performing scheduled and corrective maintenance, diagnosing mechanical, electrical, and hydraulic issues, and completing required service documentation. The Service Technician collaborates with the service team, provides clear updates to customers, and ensures all work meets safety and compliance standards. The role also involves occasional travel to client sites, supporting commissioning of new equipment, and identifying opportunities to improve system performance and reliability. Qualifications Candidates should possess strong Maintenance & Repair and Maintenance skills for mechanical, electrical, and hydraulic equipment. Candidates should possess solid Troubleshooting skills to diagnose and resolve equipment issues efficiently and safely. Candidates should possess Field Service experience, including working at customer sites and completing service reports. Candidates should possess Customer Service skills to communicate clearly, manage expectations, and support client satisfaction. Diploma or certification in industrial maintenance, electrical, mechanical, or a related technical field is an asset. Ability to read technical drawings and manuals, use diagnostic tools, and follow safety procedures and regulations. Valid driver’s license and ability to travel to local and regional customer sites as required. Previous experience with compactors, balers, or industrial machinery and knowledge of CSA, ANSI, and OSHA standards is beneficial.

The Service Technician is responsible for installing, maintaining, and repairing waste handling equipment like compactors and balers at customer sites. Tasks include performing scheduled maintenance, diagnosing technical issues, and completing service documentation.

Candidates need strong mechanical, electrical, and hydraulic repair skills along with field service and customer service experience. A diploma or certification in a technical field and a valid driver's license are required or preferred.

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Maintenance & Repair
• Mechanical Troubleshooting
• Electrical Troubleshooting
• Hydraulic Troubleshooting
• Field Service
• Customer Service
• Technical Drawing Interpretation
• Diagnostic Tools
• Safety Compliance

• Trades
• Manufacturing
• Engineering
• Customer Service & Support
• Environmental & Sustainability

Minimum education

Professional degree

Minimum experience

0+ years

Apply by

Feb 19, 2027

Posting language

English

Working hours

40 hours per week

Location requirements

Country, Ontario, Canada

Seniority

Entry level

Application method

Direct apply is available