Assistant General Manager

Job summary

The Assistant General Manager supports the General Manager in overseeing daily restaurant operations, including financial performance and team management. They are responsible for fostering a positive team culture, driving sales, and ensuring an exceptional guest experience.

Job details

We're hiring! At State & Main Kitchen + Bar, we bring elevated comfort food, handcrafted cocktails and a vibrant downtown atmosphere to your neighbourhood—because great dining should always be close to home. Whether it’s Happy Hour, date night or a casual catch-up, State & Main is the perfect place to Get Together. Our success starts with our team. We hire genuine, hardworking people who thrive in a fun, fast-paced environment where hospitality comes first. From front-of-house to back-of-house, every team member plays a role in delivering an experience that keeps guests coming back. We offer growth opportunities, hands-on training and a supportive team culture that strives to make an impact every day. Assistant General Manager Opportunity – Be Part of Our Team! Your Role We’re looking for an Assistant General Manager who is passionate about leadership and creating an exceptional guest experience. You’ll support the General Manager in overseeing daily operations, managing financial performance, and developing a strong team culture. If you’re organized, business-savvy, and thrive in a fast-paced environment, we’d love to have you on our leadership team! Why You’ll Love Working With Us Competitive salary and benefits package, including bonus earning potential Paid time off to support work-life balance 20% employee dining discount at participating Recipe brands Opportunities for professional growth and leadership development What You’ll Do Support the General Manager in leading by example, fostering a positive and collaborative team environment where everyone feels valued and motivated to deliver exceptional service. Assist in overseeing daily operations, ensuring that both the front and back of the house run smoothly and efficiently, with a focus on quality, speed, and consistency. Build strong relationships with guests, assisting in resolving any issues with care and ensuring every visit is memorable and enjoyable. Help manage budgets and monitor costs while identifying opportunities to drive sales and grow the business. Analyze performance metrics and assist in creating action plans to improve both team productivity and guest satisfaction. Collaborate with kitchen and bar teams to ensure that menu offerings and drink specials are executed flawlessly and meet guest expectations. Continuously coach and mentor team members, helping them grow and develop in their roles while preparing them for future leadership opportunities. What You Bring 1–2+ years of experience managing a high-volume restaurant or bar. Strong business acumen with the ability to analyze financials and control costs. A guest-focused mindset and commitment to delivering top-tier service. Calm under pressure with strong problem-solving skills. A genuine passion for hospitality and building a positive team culture. Apply online today and become part of the team! Some opportunities may exist with our Franchise partners, which are independently owned and operated. At State & Main, our core value is "Taking Care of People." We are dedicated to fostering a diverse, equitable, and inclusive workplace where every individual is valued and supported. Our commitment to this value shapes how we build our teams, support our franchisees, and ensure everyone can reach their full potential. We are also committed to providing accommodations in accordance with applicable human rights and accommodation legislation. If you require an accommodation to participate in the job application or interview process, please contact us at [email protected].

What you’ll do

The Assistant General Manager supports the General Manager in overseeing daily restaurant operations, including financial performance and team management. They are responsible for fostering a positive team culture, driving sales, and ensuring an exceptional guest experience.

Requirements

Candidates must have 1–2+ years of experience managing a high-volume restaurant or bar. Strong business acumen, financial analysis skills, and a guest-focused mindset are required for this leadership role.

Benefits

• Competitive salary • Bonus earning potential • Paid time off • Employee dining discount

Listed skills

• Problem solving · Preferred
• Budgeting · Preferred
• Operations Management · Preferred
• Leadership · Preferred
• Guest Experience · Preferred
• Communication · Preferred
• Coaching · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Financial management
• Budgeting
• Team development
• Guest experience
• Operations management
• Problem-solving
• Coaching
• Mentoring
• Performance analysis
• Hospitality
• Communication
• Business acumen
• Conflict resolution
• Business Metrics
• Cost Control
• Workplace Inclusivity
• Composure
• Time Off Management
• Business Acumen
• Sales
• Franchising
• Problem Solving
• Leadership Development
• Operations
• Performance Metric
• Restaurant Operation
• Calmness Under Pressure

Job areas

• Hospitality
• Management & Leadership
• Food & Beverage
• Customer Service & Support
• Assistant General Manager
• Restaurant / Food Service Manager
• Restaurant Managers
• Food Service Managers