Guest Experience Server

Job summary

The server is responsible for providing genuine hospitality, recommending menu items, and ensuring a positive guest experience. They must also adhere to food safety regulations and provide responsible alcohol service.

Job details

Swiss Chalet is hiring a XXX at our XXX location! Since our doors first opened in 1954, families have been coming back to Swiss Chalet generation after generation. And that’s certainly not stopping now. We are looking for individuals that are passionate about hospitality, food, training and are people focused. This candidate not only understands the fundamentals of daily restaurant operations but also is a proven leader with training in their DNA. If this sounds like you, drop us line to chat. What you will do in this role: Be a “know-it-all” about our regular and promotional food and beverage menu by communicating and recommending offerings to Guests Provide a welcoming smile and genuine hospitality Get to know our Guests and enhance their personal experience, while flawlessly executing our steps of service Provide responsible alcohol service to all Guests Adhere to all safe food safety and handling procedures Abide by Food Safety regulations and best practices What we are looking for: Bonus points for previous experience as a server Provincial Responsible Alcohol Service certification is required Excellent communication and social skills Ability to work independently and as part of a team to contribute to a Perfect Guest Experience Energetic and self-confident with a positive attitude and willingness to learn Ability to thrive in a fast-paced environment Ability to work a flexible schedule What’s in it for you: 20% employee discount dining card valid at all Recipe brands Pay Range (ON & BC) Only* Flexible scheduling A chance to be part of a close knit team Competitive wages Growth and development opportunities within the restaurant Career advancement opportunities with a company that owns some of Canada’s most iconic restaurants If you are interested in this fantastic opportunity, please apply online today! Please note, some opportunities may exist with our franchise partners, which are independently owned and operated. Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone. Recipe is dedicated to providing accommodations in accordance with applicable human rights and accommodation legislation. For individuals that require accommodations please contact [email protected]

What you’ll do

The server is responsible for providing genuine hospitality, recommending menu items, and ensuring a positive guest experience. They must also adhere to food safety regulations and provide responsible alcohol service.

Requirements

Candidates should possess excellent communication skills and the ability to work in a fast-paced environment. A provincial responsible alcohol service certification is required, and previous serving experience is considered an asset.

Benefits

• 20% Employee discount dining card • Flexible scheduling • Growth and development opportunities • Career advancement opportunities

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• interpersonal skills · Preferred
• Food safety · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Hospitality
• Customer service
• Communication
• Food safety
• Alcohol service
• Teamwork
• Time management
• Problem solving
• Interpersonal skills
• Workplace Inclusivity
• Energetic
• Curiosity
• Positivity
• Willingness To Learn
• Food Safety And Sanitation
• Franchising
• Restaurant Operation
• Social Skills
• Self-Confidence

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• Guest Experience Manager
• Waiter / Waitress
• Waiters
• Waiters and Waitresses