Opens an external site
- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Minimum education
- Professional degree
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The ToGo Specialist is responsible for ensuring accurate and timely food order fulfillment for guests picking up in-restaurant or curbside. They must maintain high standards of food safety and sanitation while providing excellent service and menu recommendations.
Job details
At Olive Garden, we believe life is best shared around the table. From every heartfelt server greeting to every basket of our fresh-baked breadsticks, we’re here to bring people together over a meal worth sharing. With our endless first courses, homemade soups and sauces and signature classic favourites, Italian generosity is always on the table. Step inside and feel transported to the heart of a lively kitchen - our warm, welcoming atmosphere will make you feel right at home. Because when you’re here, you’re family. Overview: As a To Go Specialist, you recognize that people’s lives are busy, and guests safely picking up food to-go has become even more important. To Go Specialists ensure we deliver convenience without compromising quality or safety. Guests may choose to pick up their food in the restaurant or curbside in their car, either way, you are excited to serve them! Our To Go Specialists thrive on making loyal guests by displaying a strong sense of urgency, extensive menu knowledge (always ready to make a recommendation!), and ensuring all orders are on-time and accurate. One key to our success is the high standards we set for ourselves and each other. That includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and sanitation practices, including ensuring team member wellness and maintaining clean restaurants. Our Winning Family Starts With You! Check out these great benefits! What you will do in this role: Deliver perfect guest experience by ensuring all standards are being executed based on Olive Garden’s established specifications Ensure all delivery orders leave the restaurant in a timely manner Be a “know-it-all” about our regular and promotional food and beverage menus by communicating and recommending offerings to Guests Be thoroughly familiar with the causes of food contamination and the methods of prevention and follow all food safety standards and systems Support other associates whenever necessary Demonstrate behaviours consistent with Olive Garden’s principles What we are looking for: Food Service/Hospitality Experience Must have a love for people and strive for service excellence Must have Smart Serve Certificate Ability to thrive in a fast-paced environment Driven and focused Inspirational and motivational team player Ability to work a flexible schedule What’s in it for you: 20% employee discount dining card valid at participating Recipe brands Pay range: (BC & ON ONLY) Flexible scheduling An energetic and dynamic team Competitive wages Fun working environment Growth and development opportunities within the restaurant Career advancement opportunities with a company that owns some of Canada’s most iconic restaurant brands Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone. Recipe is dedicated to providing accommodations in accordance with applicable human rights and accommodation legislation. For individuals that require accommodations please contact recruit@recipeunlimited.com
What you’ll do
The ToGo Specialist is responsible for ensuring accurate and timely food order fulfillment for guests picking up in-restaurant or curbside. They must maintain high standards of food safety and sanitation while providing excellent service and menu recommendations.
Requirements
Candidates must have previous food service or hospitality experience and possess a valid Smart Serve Certificate. The role requires a passion for service excellence and the ability to thrive in a fast-paced environment.
Benefits
- 20% Employee discount dining card
- Flexible scheduling
- Growth and development opportunities
- Career advancement opportunities
Listed skills
- Customer service · Preferred
- Food safety · Preferred
- Communication · Preferred
- Time management · Preferred
- Teamwork · Preferred
- Problem solving · Preferred
- Attention to detail · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer service
- Menu knowledge
- Food safety
- Sanitation practices
- Communication
- Time management
- Teamwork
- Hospitality
- Problem solving
- Attention to detail
- Workplace Inclusivity
- Energetic
- Curiosity
- Motivational Skills
- Food Services
- Food Safety And Sanitation
- Franchising
- Sanitation
- Restaurant Operation
Job areas
- Hospitality
- Food & Beverage
- Customer Service & Support
- Garden Specialist
- Fast Food / Counter Worker
- Kitchen Helpers
- Fast Food and Counter Workers
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