Business Systems Analyst (UAT & Business Testing)

Business Systems Analyst (UAT & Business Testing) Join a collaborative team in the insurance sector where innovation, digital transformation, and continuous improvement drive meaningful business and technology initiatives. Contribute to solution analysis, validation, and delivery while working closely with business and technical stakeholders in an agile environment. What is in it for you: • Salaried: $45-50 per hour. • Incorporated Business Rate: $55-60 per hour. • 12-month contract with the potential for permanent employment. • Full-time position: 37.5 hours per week. • Weekday schedule from 9 am to 5 pm. • Hybrid role with 1 on-site day per week. • Occasional evening or weekend work may be required. Responsibilities: • Analyze and define user needs and translate them into system requirements, epics, user stories, and data mapping documents. • Work with the team to conduct analysis of business requests, focusing on the connections between processes and systems across the organization. • Create and provide input for internal and external communications and user documentation. • Review and provide feedback on business and technical documentation. • Conduct business acceptance testing. • Support the business during solution rollouts with a focus on end-to-end validation. • Troubleshoot issues identified during testing activities. • Collaborate with business and technical partners to understand needs and support solution delivery within an agile team environment. What you will need to succeed: Required qualifications • Post-secondary degree or diploma in Business, Technology, or equivalent experience. • 2 to 5 years of progressive experience as a Business & Systems Analyst. • Experience with business acceptance testing, including test planning, execution, and interpretation of outcomes. • Experience with technology and the ability to self-learn software applications. • Knowledge of relevant business processes, systems, and capabilities. • Good understanding of privacy, compliance, control, and security requirements. • Proficiency in Microsoft Excel. • Comfortable leveraging AI tools. Required soft skills • Strong analytical and communication skills. • Ability to work collaboratively in a matrixed team environment. • Comfortable with data requirements and related data activities. • Strong interpersonal and relationship-building skills with business and technical stakeholders. • Strong multitasking, prioritization, and time management skills. • Comfortable working in ambiguous environments. Preferred qualifications • Experience supporting customer-facing operations. • Knowledge of the financial services industry. • Knowledge of Group Benefits and Group Medical Underwriting. • Bilingualism in French and English is an asset for supporting communications, documentation, and collaboration with business and technical stakeholders. Why Recruit Action? Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted.

The Business Systems Analyst will analyze user needs to define system requirements and epics while conducting end-to-end business acceptance testing. They will collaborate with stakeholders in an agile environment to support solution delivery and troubleshoot testing issues.

Candidates must have a post-secondary degree or diploma in Business or Technology and 2 to 5 years of progressive experience in business and systems analysis. Proficiency in Microsoft Excel, experience with test planning, and a strong understanding of business processes are required.

• Potential for permanent employment

• Time managementPreferred
• Microsoft ExcelPreferred

Identified from the job description. Confirm important requirements above.

• Business systems analysis
• User acceptance testing
• Agile methodology
• Data mapping
• System requirements
• User stories
• Microsoft Excel
• AI tools
• Analytical skills
• Communication skills
• Relationship building
• Time management
• Troubleshooting
• Compliance
• Documentation
• Business Systems Analysis
• Digital Transformation
• Bilingual (French/English)
• Acceptance Testing
• Agile Methodology
• Artificial Intelligence
• Business Process
• Business Technologies
• Software Documentation
• Communication
• Continuous Improvement Process
• Data Mapping
• Financial Services
• Innovation
• Systems Analysis
• Medical Underwriting
• Multitasking
• Operations
• Relationship Building
• Security Requirements Analysis
• System Requirements
• Time Management
• Technical Documentation
• Test Planning
• Troubleshooting (Problem Solving)
• User Story
• Prioritization
• Solution Delivery

• Technology
• Finance & Accounting
• Data & Analytics
• Software
• Consulting
• Business Analyst/Business Systems Analyst
• Business Analyst (General)
• Management and Organization Analysts
• Management Analysts

Minimum education

Bachelor’s degree

Minimum experience

2+ years

Posting language

English

Working hours

38 hours per week

Office presence

1 days per week