Collections Officer / AR & Collections Specialist

Job summary

Review aging reports and conduct high-volume outbound follow-ups to collect overdue commercial balances, secure payment commitments, and maintain accurate account notes. Reconcile accounts, assess credit risk, resolve invoice issues with internal teams, submit invoices through payment portals, and escalate critical concerns to the Controller.

Job details

We are seeking a proactive, assertive, and results-driven Collections Officer to join the finance team of an established, industry-leading commercial equipment and parts provider in Southeast Calgary. Reporting directly to the Controller, this temporary contract role is focused on taking immediate ownership of past-due accounts, strengthening cash flow, and managing high-volume B2B collections. This is a hands-on, high-volume role for a dedicated accounts receivable professional who thrives in an on-site, team-oriented environment. You will be working directly from aging reports, contacting commercial clients regarding overdue balances, securing payment commitments, and conducting account reconciliations to resolve discrepancies. Your Success Will Be Defined By Your Ability To Review aging reports to identify overdue accounts and prioritize targeted outbound phone and email follow-ups. Secure, document, and track firm payment commitments while maintaining direct, professional dialogue with customers. Reconcile customer accounts, evaluate credit limits, and analyze commercial contracts and Equifax credit reports to mitigate financial risk. Work collaboratively with internal sales and parts teams to investigate and resolve invoice discrepancies or hold-ups. Submit invoices and supporting documentation through customer-specific or third-party payment portals as required. Maintain detailed, up-to-date customer account notes and escalate critical credit concerns or problem accounts to the Controller on a timely basis. Your Strengths Include 2+ years of dedicated, hands-on B2B collections or accounts receivable experience; previous exposure to warehousing, trucking, transportation, or industrial equipment sectors is considered a strong asset. Highly comfortable making high-volume outbound collection calls and driving direct, solution-focused conversations regarding payment. Strong background in account reconciliations, aging report analysis, and contract review. Excellent organizational, time-management, and follow-up skills with an ability to get up to speed quickly. High level of personal accountability, integrity, and ethical conduct. Ability to work 100% on-site in Southeast Calgary (Monday to Friday, 8:00 AM – 4:30 PM). If you are interested in this role and meet the above criteria, please click the “Apply” button to send your resume directly to Nadine Girard or Lexie Robertson. Recruitment Partners Inc. is an Alberta-based, Alberta-focused recruitment firm. We are dedicated to building long-term relationships while securing top talent for Alberta’s best employers. At the heart of our efforts is a collaborative, consultative approach. We are proud of our team of consultants, who come with practical business experience, a strong network of professional contacts, and are focused on what is best for both clients and candidates. We will facilitate the best fit between client and candidate. This means reduced turnover, enhanced employee engagement, increased productivity, and customer satisfaction, and more. Accounting & Finance - Sales & Operations - Engineering - Supply Chain - Human Resources - Office Support – Technology Contact us today - Your Search Partner – www.recruitmentpartners.ca

What you’ll do

Review aging reports and conduct high-volume outbound follow-ups to collect overdue commercial balances, secure payment commitments, and maintain accurate account notes. Reconcile accounts, assess credit risk, resolve invoice issues with internal teams, submit invoices through payment portals, and escalate critical concerns to the Controller.

Requirements

Candidates need at least two years of hands-on B2B collections or accounts receivable experience, with experience in warehousing, trucking, transportation, or industrial equipment considered an asset. They should be comfortable with high-volume collection calls, account reconciliations, aging reports, and contract review, and be able to work on-site in Southeast Calgary.

Listed skills

• Accounts receivable · Preferred
• Time management · Preferred
• Organization · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• B2B Collections
• Accounts Receivable
• Outbound Collection Calls
• Aging Report Analysis
• Account Reconciliation
• Payment Commitment Tracking
• Credit Limit Evaluation
• Contract Review
• Credit Risk Analysis
• Invoice Discrepancy Resolution
• Customer Account Documentation
• Time Management
• Organization
• Customer Communication

Job areas

• Finance & Accounting
• Customer Service & Support

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