Food & Beverage Supervisor

Job summary

The Food & Beverage Supervisor oversees daily operations, manages inventory, and ensures high standards of service for guests and events. They are also responsible for coaching, training, and supporting the front-of-house team to foster a positive and inclusive work environment.

Job details

RED Mountain Resort is seeking a Food & Beverage Supervisor for the 2026/27 Winter Season! This role is perfect for an experienced F&B professional with strong leadership skills, a passion for guest service, and a desire to mentor and support a dynamic team. As a Supervisor, you will oversee daily operations, coach and develop front-of-house team members, and ensure all food and beverage services meet RED Mountain’s elevated standards. What You’ll Do Service & Operations: * Assist in planning, overseeing, and executing F&B operations and events. * Supervise food and beverage service, ensuring timely delivery of meals, drinks, and guest bills. * Ensure all checklists, requisitions, opening/closing duties, and health & safety regulations are completed correctly. * Support other F&B operations or events as needed, communicating effectively with other departments. * Assist with ordering products and managing inventory practices. * Identify opportunities to improve processes and remove barriers affecting team or guest experience. Team Member & Guest Experience: * Champion team member and guest resolutions using RED Standards of Service. * Engage with guests throughout events, dining, or resort experiences to deliver elevated service. * Build resort advocacy and loyalty by maintaining positive connections with team members and guests. * Act as an ambassador for RED Mountain, promoting internal and external events. * Solicit guest feedback and provide suggested improvements to management. * Ensure health and safety regulations are consistently followed. Team Leadership: * Participate in hiring processes, including screening, interviewing, and reference checks. * Assist in training and supervising bartenders, servers, cashiers/attendants, food runners, and bussers. * Identify coaching opportunities and provide timely feedback on team performance and growth. * Contribute to standard and procedure development. * Ensure team members have current knowledge of menu offerings and pricing. * Foster trust, respect, and cooperation between FOH and BOH team members. * Assist in emergency situations, making prompt decisions in the best interest of guests, team, and the resort. What We’re Looking For * 2–4 years of supervisory experience in a resort, restaurant, or hotel environment. * Serving It Right and Food Safe Level 1 Certification. * POS (Toast) and Microsoft Suite experience considered an asset. * Excellent F&B knowledge with a desire to learn and grow. * Ability to motivate and support a team in a fast-paced environment while fostering an inclusive culture. * Strong attention to detail, organization, and time management skills. * Physically capable of handling loads between 10–20 kg. * Experience in unionized environments and working knowledge of collective agreements. * Comfortable working primarily indoors, with occasional outdoor duties. * Passion for guest service with the ability to anticipate guest needs. Why Work at RED Mountain * Lead and develop a talented F&B team in a world-class resort environment. * Directly influence guest satisfaction and operational excellence. * Enjoy staff perks, mountain lifestyle benefits, and a workplace that celebrates collaboration and growth.

What you’ll do

The Food & Beverage Supervisor oversees daily operations, manages inventory, and ensures high standards of service for guests and events. They are also responsible for coaching, training, and supporting the front-of-house team to foster a positive and inclusive work environment.

Requirements

Candidates must have 2–4 years of supervisory experience in a resort, restaurant, or hotel setting. Additionally, they are required to hold Serving It Right and Food Safe Level 1 certifications.

Benefits

• Staff perks
• Mountain lifestyle benefits
• Professional growth opportunities

Listed skills

• Leadership · Preferred
• Inventory management · Preferred
• Conflict Resolution · Preferred
• Time management · Preferred
• Communication · Preferred
• Coaching · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Team management
• Guest service
• Inventory management
• Staff training
• Conflict resolution
• Health and safety compliance
• Operational planning
• Time management
• Communication
• Coaching
• Event coordination
• POS systems
• Microsoft Suite
• Procedure Development
• Influencing Skills
• Supervision
• Willingness To Learn
• Advocacy
• Planning
• Motivational Skills
• Health and Safety Regulatory Compliance
• Management
• Customer Service
• Cooperation
• Inventory Management
• Operational Excellence
• Operations
• Restaurant Operation
• Time Management
• Team Leadership
• Team Performance Management
• Process Improvement
• Detail Oriented

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Food and Beverage Supervisor
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers

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