Administrative Assistant/ EHB Biller

Compensation is competitive and commensurate with experience. We offer a comprehensive benefits package and opportunities for professional growth and development. At Resolve Sleep Health, we believe that better sleep leads to a better life — and we’re on a mission to help Canadians from coast to coast wake up healthier, happier, and more energized. As Canada’s largest independent provider of sleep health services with over 145 clinics (and growing!), we’re transforming the way patients experience care. Through innovation, technology, and compassionate teamwork, we’re making sleep health accessible, effective, and life changing. We are currently seeking an Administrative Assistant/ EHB Biller to join our team in the Bedford, NS Office. Reports to: Client Service Manager Position Summary The Administrative Assistant is responsible for supporting the efficient day-to-day operation of the Bedford office. This position provides general administrative support to employees and management, coordinates office activities, maintains records, assists with scheduling, and ensures administrative processes are completed accurately and efficiently. This position is full-time in office located at 120 Western Pkwy, Bedford NS. The successful candidate will be organized, approachable, detail-oriented, service-focused, and comfortable managing multiple administrative tasks throughout the day. Key Responsibilities Reception & Internal Team Support * Serve as a welcoming and professional point of contact for visitors and employees. * Respond to general inquiries and direct requests to the appropriate department or individual. * Answer and direct telephone calls and general correspondence as required. * Provide information about office procedures and administrative processes. * Support a positive and professional office environment. * Assist with onboarding logistics and office setup for new employees. Office Administration * Coordinate day-to-day office administrative activities. * Maintain organized electronic and physical filing systems. * Manage office supplies, equipment, and general administrative resources. * Monitor inventory and place orders for office supplies as required. * Coordinate office maintenance, repairs, vendors, and service providers. * Ensure common areas and administrative spaces are organized and functional. * Assist with office moves, setups, events, and other operational activities. * Receive and distribute mail, packages, and deliveries. * Maintain office contact lists and administrative records. * Complete photocopying, scanning, filing, document preparation, and other administrative tasks. Scheduling & Coordination * Schedule routine meetings, appointments, and office activities. * Coordinate meeting rooms, catering, technology, and other meeting requirements. * Maintain shared calendars and office schedules. * Assist with scheduling employee activities, training, events, and appointments as required. * Communicate scheduling changes and updates to appropriate individuals. EHB Billing Support * Accurate and timely EHB billing to support clinic operations as assigned. * Utilize technology to manage the Ministry of Health CPAP billing processes, including patient information, and payment transactions. * The collection of outstanding accounts receivables. * Investigate and resolve any rejections, and discrepancies in a timely manner. * Maintain organized documentation of ADP applications that are ready for submission before processing them to the Ministry of Health. * Oversight and auditing of billing practices, insurance verification, and collections to maintain compliance across clinics and ensure timely execution of such. * Stay informed about changes in ADP (CPAP) funding, billing, and insurance policies to ensure compliance. Skills & Qualifications * Post-secondary education in Office Administration, Business Administration, or a related field is preferred. * 3-5 years of administrative or office coordination experience preferred. * Strong organizational and time-management skills. * Excellent written and verbal communication skills. * Strong attention to detail. * Proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint, and Teams. * Demonstrate flexibility and adaptability with the ability to manage multiple tasks and changing priorities. * Professional and approachable interpersonal style. * Ability to work independently while also contributing effectively to a team. Success in This Role Success in this position means the office runs smoothly, efficiently, and professionally, with accurate billing and administrative task completion, appropriate resourcing and office coordination. Compensation and benefits * RRSP matching program * Comprehensive health and dental benefits package * 15 vacation days and 5 wellness days * Professional development opportunities This is more than a job — it’s a chance to make a real difference. Learn more about us at www.resolvesleep.com. Click on Apply to submit your application. We’re committed to fostering an inclusive workplace that reflects the communities we serve. We welcome applicants from all backgrounds and will provide accommodations as needed throughout the hiring process. We thank all candidates for their interest; however, only those selected for an interview will be contacted.

The Administrative Assistant is responsible for supporting daily office operations, including reception, scheduling, and general administrative tasks. Additionally, the role involves managing EHB billing processes, including insurance verification, collections, and maintaining compliance with Ministry of Health requirements.

The ideal candidate should have 3-5 years of administrative experience and proficiency in Microsoft Office applications. A post-secondary education in Office Administration, Business Administration, or a related field is preferred.

• RRSP matching program • Comprehensive health and dental benefits package • 15 vacation days • 5 wellness days • Professional development opportunities

• Time managementPreferred
• Attention to detailPreferred
• Microsoft ExcelPreferred
• CommunicationPreferred
• Microsoft OfficePreferred
• Data entryPreferred
• Microsoft WordPreferred
• Inventory managementPreferred
• Microsoft OutlookPreferred

Identified from the job description. Confirm important requirements above.

• Administrative support
• EHB billing
• Office coordination
• Scheduling
• Data entry
• Accounts receivable
• Microsoft Office
• Outlook
• Word
• Excel
• PowerPoint
• Teams
• Communication
• Time management
• Attention to detail
• Inventory management
• Office Supply Management
• Administrative Support
• Workplace Inclusivity
• Office Administration
• Inventory Monitoring
• Administrative Functions
• Compassion
• Microsoft Excel
• Accounts Receivable
• Adaptability
• Auditing
• Positive Airway Pressure (CPAP/BiPAP)
• Billing
• Business Administration
• Management
• Document Preparations
• Innovation
• Insurance Policies
• Microsoft Outlook
• Office Procedures
• Operations
• Microsoft PowerPoint
• Time Management
• Verbal Communication Skills
• Coordinating
• Resourcing
• Collections
• Filing
• Teamwork
• Detail Oriented

• Administrative
• Healthcare
• Finance & Accounting
• Customer Service & Support
• Administrative Assistant/Billing Clerk
• Office / Administrative Assistant (General)
• Administrative and Executive Secretaries
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Minimum education

High school

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week