Patient Care Coordinator

Job summary

The Patient Care Coordinator is responsible for providing customized sleep solutions and personalized care to clients. They will manage administrative tasks while ensuring exceptional service and maintaining patient confidentiality.

Job details

At Sleep Therapeutics, we are dedicated to transforming the way Canadians sleep to improve their quality of life. Our mission is simple: provide customized sleep solutions tailored to each client's needs. With a commitment to ongoing training and expertise, our team ensures clients have access to cutting-edge sleep technology and personalized care. We take pride in our supportive work environment that values teamwork, exceptional service, and the use of best-in-class products. If you're passionate about sleep and ready to make a meaningful impact, join us at Sleep Therapeutics and help us create a nation of better sleepers. Job Types: Full-time in clinic role Ability to commute/relocate: Sleep Therapeutics Charlottetown - 198 Grafton Street, Charlottetown Prince Edward Island, C1A 1L2, Canada [https://www.google.com/maps?q=198%20Grafton%20Street%0ACharlottetown%20Prince%20Edward%20Island%20C1A%201L2%0ACanada] https://www.google.com/maps?q=198%20Grafton%20Street%0ACharlottetown%20Prince%20Edward%20Island%20C1A%201L2%0ACanada Perks & Benefits * Competitive salary * Comprehensive health benefits (including vision & dental) * RRSP's * Employee assistance program * Paid Wellness days * Paid vacation The ideal candidate will have the following skills * An inherent ability to build quick and earnest rapport with customers. * A high level of confidence in identifying the client's needs and acting accordingly * Ability to quickly learn new software programs and other technologies * Strong awareness of patient confidentiality. * Team collaboration Note: A combination of education and experience outside the standards below may also be considered. * High school diploma * Medical Office Administration (Preferred) * Strong computer skills (e.g., MS Office, G-Suite) * Minimum of 2 years of administrative or customer service experience __________________________________________________________________________________________________ Sleep Therapeutics Ltd. embodies a culture of respect, compassion, and inclusivity, fostering a harmonious and welcoming work environment. We firmly uphold our commitment to accessibility, diversity, and the principles of equal opportunity. Our company recognizes and acknowledges that individuals may require accommodations throughout the recruitment process, provided they meet the qualifications for the position. Applicants are kindly requested to disclose any accommodation needs upon initial contact. At Sleep Therapeutics Ltd., we take great pride in our status as a diverse and equitable employer that upholds the principles of equal opportunity. Our hiring practices strictly adhere to non-discrimination policies, ensuring no individual is subjected to bias or prejudice based on race, colour, religion, sex, national origin, age, sexual orientation, disability, or any other legally protected characteristic. Our selection decisions are made solely on the basis of job-related factors, promoting fairness and objectivity in our recruitment process.

What you’ll do

The Patient Care Coordinator is responsible for providing customized sleep solutions and personalized care to clients. They will manage administrative tasks while ensuring exceptional service and maintaining patient confidentiality.

Requirements

Candidates must have a high school diploma and at least 2 years of administrative or customer service experience. Proficiency in computer software such as MS Office and G-Suite is required, with a preference for those with Medical Office Administration training.

Benefits

• Competitive salary • Comprehensive health benefits • Vision insurance • Dental insurance • RRSP • Employee assistance program • Paid wellness days • Paid vacation

Listed skills

• Customer service · Preferred
• Google Workspace · Preferred
• Administrative Support · Preferred
• MS-Office · Preferred
• Team Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer rapport
• Client needs identification
• Software proficiency
• Patient confidentiality
• Team collaboration
• Administrative support
• Customer service
• MS Office
• G-Suite
• Office Administration
• Compassion
• Quick Learning
• Customer Service
• Computer Literacy
• Microsoft Office
• Medical Privacy
• Teamwork
• Google Workspace

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Patient Care Coordinator
• Clinical Coordinator
• Health Service Managers
• Medical and Health Services Managers