Nakiska Winter Sports School Supervisor 2026/27

Job summary

Oversee the daily operations of the Winter Sports School, ensuring high levels of staff well-being and guest experience. Provide training, guidance, and performance management for instructors and sales staff while coordinating morning meetings.

Job details

Wage: Earn up to $26.00/hr based on certification and experience. Position Overview To support all aspects of the Winter Sports School operation. Ensure the consistency and high level of staff well-being. Support the quality control of the guest experience. Key Areas Of Knowledge Abide by policy and procedures as outlined in the Nakiska Resort Staff Handbook. Abide by policy and procedures as outlined in the Winter Sports School Orientation Training. Adhere to Nakiska Resort health and safety polices and incident /hazard reporting system Excellent knowledge of services and products offered by the snow school. In-depth knowledge of resort services and snow school operations. A strong knowledge of Canadian ski &/or snowboard instruction practices, (CSIA, CASI) is an asset, not a requirement. Key Responsibilities Be willing to accept all assignments that fit within your level of qualification and position in the Winter Sports School. Consistently present and maintain a neat, clean and tidy appearance and a professional image as a role model to all staff. Provide a superior level of guest service and mountain safety to all visitors and staff. Work with Senior Management to sustain and develop the quality of the snow school. Fulfill all duties delegated by the leadership team. Ensure performance goals are set and met in a timely manner. Organize and provide training and guidance to all instructors. Organize and delegate duties to Instructors, Daily Lead staff and Sales staff. Provide support, guidance and feedback to instructors and sales staff in a manner that is supportive, encouraging and promotes achievement within their role. Ensure that the staff are fulfilling their daily duties at set standards Prepare and deliver morning meetings for Instructors Provide clear communication with staff and guests via face to face, email and phone. Key Skills Have a strong work ethic with individual and team orientated work Active listening and effective communication skills Have a positive attitude, be punctual, reliable and responsible. Previous supervising experience preferred. Minimum level 1 internationally recognized qualification(s) in ski &/or snowboard instruction preferred. I.T skills essential; experience with email accounts, office, computer-based booking systems. Experience with money handling and cash out procedures preferred. Application Requirements Own work VISA or legal status to work in Canada Cover Letter and Resume/ CV Proof of certification and active membership Criminal Record Check with clearance to work with children, dated within the last 12 months Please forward your resume and cover letter to lcarey@skinakiska.com

What you’ll do

Oversee the daily operations of the Winter Sports School, ensuring high levels of staff well-being and guest experience. Provide training, guidance, and performance management for instructors and sales staff while coordinating morning meetings.

Requirements

Candidates should have previous supervisory experience and a minimum level 1 internationally recognized ski or snowboard instruction qualification. A valid work visa for Canada and a clear criminal record check for working with children are required.

Listed skills

• Time management · Preferred
• Organization · Preferred
• Leadership · Preferred
• Communication Skills · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Supervising
• Staff Training
• Guest Service
• Communication Skills
• Active Listening
• Money Handling
• I.T Skills
• Leadership
• Organization
• Conflict Resolution
• Time Management
• Professionalism

Job areas

• Sports & Recreation
• Management & Leadership
• Hospitality
• Customer Service & Support
• Education